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lovelyL
Voiceflow Partners•5mo ago•
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lovely

GDPR compliance

i really need an information on this because ive been with this topic for weeks, and still, i dont feel like there has been a very good and sure answer on this.

where is the chat transcript stored? who uses this data? what if the user types in something personal, even though the disclaimer says not to do so. after i delete it manually, will the data be deleted forever?

if i never store the transcript, the data and chats will never be processed by anyone right?

i really like working with voiceflow, but being from germany, these things are SUPER important to know
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jacklyn

# Let your agents search the web 🔎 Hey everyone! We just released the web search tool for the agent step! Your agents can now automatically search the web for information, letting your agent supplement the LLM's knowledge and the data in its knowledge base with live, up-to-date information. Plus.... * You can restrict searches to specific domains, so your agent only searches sites that you own * This is a tool, so you remain in control of when the agent searches the web * Results are automatically summarized in a way that your agent can automatically understand Under the hood, we're using OpenAI's web search API. Give it a try, and let us know what you think! https://docs.voiceflow.com/changelog/native-web-search-tool

jacklyn · 4mo ago

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