Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

eager-peach

2/22/2024

ChatBot not loading

My chatbot is not appearing in my Shopify store, I see that the javascript is loading and running but even with a manual call to show, it doesn't produce anything, can someone help?

xenial-black

2/22/2024

Polish Entities

I have a problem with variables, in English all variables such as name and email are available. However, when using Polish names, it is difficult to capture them for rarer names. Since the Polish language option is available when creating a chat, will there be any update to make at least a few basic variables such as name available? If so, what is the approximate date? Thank you for your reply!

eastern-cyan

2/22/2024

Valid API endpoint in postman returns 400 error in VF

We're trying to get an auth token from an API endpoint.

optimistic-gold

2/22/2024

How do I save the response generated from a KB to a variable?

How do I save the response generated from a KB to a variable or something so I can later sand it or used via an api call or something similar

unwilling-turquoise

2/22/2024

is the built in fallback intent overpowering all other no matches?

Hi! I have defined path for no matches but also used the built in fallback intent in my project. the problem is, every no match leads to the built in fallback intent. Is there a documentation for the built in fallback intent, so i can read up the functionality of it?

xenial-black

2/22/2024

Response AI Cloude 1.2 cut responses

Hi, in the Response AI block, the Cloude 1.2 model cuts off its statements in some questions. The questions are in Polish. Is there any other way other than setting a token limit, which doesn't work because I want a response of 2-3 sentences at most? Thank you very much for your help!...

fair-rose

2/22/2024

422 Server Error in Airtable API

I need help getting this api cal to airtable to work.

xenial-black

2/22/2024

What does type: 'no-reply' do to the Voiceflow bot?

What happens when the following call is made? await interact( user_id, {...

typical-coral

2/22/2024

Help

My chatbot ends session prematurely without adding the end step. I want it to complete the session before it ends conversation

fair-rose

2/21/2024

hey guys i need help with making a chatbot that sales a product to someone who sends you a dm

🙂

genetic-orange

2/21/2024

Hello please help

So I have created some intents on the flow and if there is a no match to answer from the knowledge base but for some reason it's not working and I dont know why. If I ask something which is a no match it answers it but if I ask something from the intents its says no match and the flow stops. You can see I have asked the question "I want to buy a property" - "Искам да купя имот" in Bulgarian and it cant find a match and flow stops but if it doesn't find a match shouldn't it go to knowledge base....

inland-turquoise

2/21/2024

GoogleMapsAPI error code

Cannot figure out why my googel map api says a 400 error code. I created the api code to spec but still not valid. Any help would be grateful.

xenial-black

2/21/2024

ElevenLabs - Audio/Chat

I would like to test elevenlabs, but I don't have the Audio option like in the video. Is there any way to generate the voice if I chose "Chat" when creating the chatbot?

xenial-black

2/21/2024

Hi, trying to train the bot in Spanish but the it keeps switching randomly beetween english and span

:vv:

eastern-cyan

2/21/2024

Responses slow when processing large batch of API calls on POST request to openAi gpt-4

We are using a Topic flow to process an image url. The steps are: We display an image from a url We send the image as a POST to chat gpt for analysis We display the analysis...

funny-blue

2/21/2024

Need to use fetched data from a function block to respond with AI

So, I'm a complete noob in Voiceflow with zero coding knowledge and experience. Here's what I'm trying to achieve: I want a chatbot that can pull data from a Google Sheets file and answer my queries. For example, if it's a spreadsheet about the status of my different projects with columns, like client name, tasks, payment status, due date, etc., I might ask "what projects are pending?" and it fetches the data from the spreadsheets, understands the data and then provides an appropriate response. Here's the progress I've made so far: Using the "Pull from Google Sheets" function from Voiceflow's website, I am able to fetch the sheets data into a JSON text. The function has two paths - Succeeded and Failed. I have connected an AI response block with the "Succeded" path, prompting it use the fetched data to answer user query based on "last_utterance" variable. AND IT ACTUALLY WORKED. ...

genetic-orange

2/21/2024

How to make your chatbot more connected through ecommerce

Hello guys, how can i make my shopping assistant for an ecommerce store be able to add products to user's carts, redirect users to other pages on the on the store, know which product page the user is on, and more all by its self? If you don't get what i mean, the attached video shows a shopping assistant made by hellorep.ai which does all of these functions mentioned as shown in the video. how can i make my voiceflow chatbot do this stuff too? they are really good features and if added, it would...

correct-apricot

2/21/2024

Problem chat implantation on website

The bot works perfectly in test on voiceflow but when it is on the site it displays an error message

stormy-gold

2/21/2024

Time Out Settings

Is it possible to change the time out setting to give the api more time before the time out occurs?

afraid-scarlet

2/21/2024

JavaScript card error

Hi, I'm creating an appointment set bot and I'm having some issues with the javascript card in Voiceflow. I want to take a date that the user entered (stored in the "userFormattedDate" variable) and check if the date inside the variable is a weekend. If the date is a weekend the user will be directed to 2 other paths "Saturday" or "Sunday", if the date is a normal day of the week the user must go to the default path. For this I am using the following code: function checkFinalDeSemana(userFormattedDate) {...

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