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like-gold
like-gold6/16/2024

Triggers activating with random inputs.

When i am typing in random nonsense, triggers get activated. Also there is not any similarity between what i type and the intents in the triggers. NOTE: Intents are written in greek. Example: When i type "pspsps" it triggers the booking trigger. Any help would be apreciated....
afraid-scarlet
afraid-scarlet6/16/2024

multiple agents

Is it possible to create a bot that has multiple agents in it. I need each agent to have its own KB and to trigger on an intent or keyword. I have tried using one agent and intents but I cannot get a satisfactory solution. Is this possible or are there any other solutions? TIA
ratty-blush
ratty-blush6/16/2024

Chatbot is not showing up on Website

Hey, I am testing the chatbot on my website but the message icon is not up on the shopify website, even when I have added the code for the bot in shopify theme.liquid file. Has anyone faced a similar issue? Is there othey way to integrate the chat bot to shopify website?
national-gold
national-gold6/16/2024

Debugging js block/console/logs...I missing? missing? pls help!

Hey folks...I've been a developer for a long time. I want to do the bulk of the stuff in code I hate no code spaghetti mazes. But the problem is how do I debug a Javascript block?! Or console.info stuff I may want to see like an api response?
Note this is not for a function, but the lighter weight js block. Just to test I made a dirt simple flow. Start->js block. The js only says: console.log(' test'); I press the big blue run button. I absolutely do not see test anywhere in the output of that run. I also do not see ***test in the webtools console....

Buttons with URL do not work on site but do work on viocelflow

Hey, I'm testing my chatbot on a demo site, but the push buttons that lead to a link from a site don't work on the demo site. They do work in vioceflow. How is this possible? this is the code I use for the button that points to a site. And again this works in vioceflow but not on the site....

Interact text request, is it working?

I can only make it work if I first make a launch request to the interact endpoint. If I make a text request (without a launch request prior), it does not work. The response is 200 but nothing happens in my agent. - I set the userID in the chat.load() function that I use on my website: window.voiceflow.chat.load({ verify: {...

Chatbot does not work on site

Hey, I'm testing my chatbot on a demo site, but the push buttons that lead to a link from a site don't work on the demo site. They do work in vioceflow. How is this possible?
rising-crimson
rising-crimson6/14/2024

Knowledge Base API issues

First I set up an API step that responds to the user based on a very generic prompt from the KB “asking for a response to the user’s query”. It gave a response that was totally random and irrelevant. I tried revising the prompt to be very specific and based on the {last utterance} and {last response} but then it gave a syntax error. I’m assuming that I can’t use {}. ...
xenial-black
xenial-black6/14/2024

Json New Feature: StreamlineConnector with Shopify

Anyone knows how to request access to the new Json feature to be able to install streamlineconnecter?? Thanks 🙏
fascinating-indigo
fascinating-indigo6/14/2024

Integrate Voiceflow in teams

It's really hard to integrate voiceflow in teams. Do you have an exemple step by step to understand how to integrate voiceflow in microsoft teams. My idea was to create a new user in teams and link this to a chatbot.
rare-sapphire
rare-sapphire6/14/2024

ChatGPT UI

Hey guys, I need to create a ChatGPT front end look alike for a voiceflow chatbot. Can anyone give me example code or give me in the right direction. I’ve just dev docs and GitHub files and using ChatGPT to right the code and I’m having no luck. ...
flat-fuchsia
flat-fuchsia6/14/2024

ui change

[Need help] I'd like to change the design like the attached image, so please let me know if it's possible
No description
deep-jade
deep-jade6/13/2024

Intergrating openAI assistant on voiceflow

Hey!! I've created a gpt assistant on OpenAI playground and I'm looking for ways to intergrate on voiceflow, but since I have no coding experience I find it very difficult. Any guidance or template outhere?
ratty-blush
ratty-blush6/13/2024

interrupting a conversation with the API?

If I abort an http call and send a new one immediately after, like if a user asked a question and then asked another question before the previous request resolved, i get:
{"message": "Error code: 400 - {'error': {'message': \"Can't add messages to thread_eq8ykreRioe2KOYOnG2vTpPa while a run run_cz2j2AdAu3W5nWxooChIVdEY is active.\", 'type': 'invalid_request_error', 'param': None, 'code': None}}",}
{"message": "Error code: 400 - {'error': {'message': \"Can't add messages to thread_eq8ykreRioe2KOYOnG2vTpPa while a run run_cz2j2AdAu3W5nWxooChIVdEY is active.\", 'type': 'invalid_request_error', 'param': None, 'code': None}}",}
is there a way to send a "stop" command or something before sending the users message that they interrupted with?...
flat-fuchsia
flat-fuchsia6/13/2024

Intents just not working? (solved)

This may be a long one.. I'm building an AI customer service assistant right now. It answers the first question fine, then asks if the user has any more questions. There's intents for yes, no, and a third one I made called "question". it has 116 utterances to detect if the user is asking a question, it works just fine in the case that the user just responds with the question rather than saying yes or no. In this case the bot picks up on the question using that intent, answers, and asks the user if they have any more questions. I linked this part back to the yes/no/question block to create a loop so the user can ask as many questions as they want. the yes intent works, the no intent works, but when I ask the third without saying the word yes, (ie: "Where is the __") as usual, the intent doesn't work. The bot answers from memory without continuing and asking the user if they have another question. I've messed with this for hours now and it completely has to do with the intent, it just doesn't work for whatever demented reason. Weird part is, I had this exact problem yesterday, but with the second question. I put it aside overnight and I came back to the intent working, which makes zero logical sense. Is this a system bug or am I being a dumbass somehow? I need this bot done and this whole predicament is bothering me. If I don't find a solution to this I'll make the bot specify to the user to answer with yes/no when it asks "Do you have any more questions", as the bot is fully functional that way. I'm hoping I can fix this properly though so I can have a more intelligent bot....
solid-orange
solid-orange6/13/2024

Chatbot Customization

Hi, how can I change the language/format of vfrc-chat--session-time AND vfrc-chat--status?
genetic-orange
genetic-orange6/13/2024

Can anyone point me in the right direction for setting up intents?

No matter what I type in the preview, it does not classify to any intent. Even when I copy-paste exact utterances used when setting them up it still returns "None". Changing the intent classification settings has no effect. It's almost like my intents are not being used at all. What am I doing wrong?
No description
solid-orange
solid-orange6/13/2024

Integrating a voicebot

Hi, I would like to know how to integrate voicebot on a website. In the Integrations menu, I don't see the Web Chat item, but only API keys. I have tried the Dialog Manager API, but without realising the widget as in the case of a chatbot. can someone please help me? Thank you very much!...
rising-crimson
rising-crimson6/13/2024

Where's the bug - RestSharp or Voiceflow?

I have a client with a large document library and part of our requirement is uploading PDFs to the VF KB. I have used the VF C# sample code here https://developer.voiceflow.com/reference/post_v3alpha-knowledge-base-docs-upload Using this code I always receive a 400 Bad Request when uploading PDFs, however text files upload OK....