Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

foreign-sapphire

3/29/2024

Defining multiple parameters for fetching exact record from Airtable

I have been trying to fetch order records from Airtable through GET API call. When im trying use 3 parameters in GET API call, where Sales_order_num is number and other 2 are string. Im not fetch exact record using API call. Help me with any solution?...

dependent-tan

3/28/2024

[object Object] as output value

Hello, The response webhook from make.com (as you can see in the image) is returning the correct values (saved in variable "formattedBusy") in start and end dates, but when I use the speak block, it will always output [object Object]. Anyone knows what to do here?...

ratty-blush

3/28/2024

Extracting variable from entry URL and adding it to an exit URL

Hi🤗, I am using voiceflow in an experiment and would like to pass the user ID from a preceding Limesurvey on to the chat via URL and then, at the end of the chat, to another LimeSurvey. Is there a way I can do that? Also, ideally the ID would be added to the transcript without the participants seeing it. Thank you so much in advance!!

solid-orange

3/28/2024

Th chatgpt dont take all information at the moment

I'm a professional developer and ihave one question. Why my chatbot connected with a web don't response with the all information of the at the moment???????????????????

eastern-cyan

3/28/2024

MongoDB Function

I have this current function to receive results from mongodb: export default async function main(args) { const { dataSource, database, collection,...

harsh-harlequin

3/28/2024

how do i send Custom Variables

So in the Voiceflow document, it says that is possible to send custom variables through the embed, if i understood it correctly. here is the link: https://developer.voiceflow.com/docs/customization-configuration#customization--configuration But I'm not sure how I would create the build in Voiceflow....

fair-rose

3/27/2024

Hey I get this error all the time and log me out...

It's happen when I edit components

rare-sapphire

3/27/2024

How to create a get request from a Google sheet using Make

Hello everybody, we want to create a dynamic carousel which is filled with data from a Google sheets file via make. Does anybody know how we can create a get request in make, so that we can push the data from make to Voiceflow? Thanks for your help in advance!...

conscious-sapphire

3/27/2024

Expanding External Knowledge Base for Chatbot Vector Search

Hey Voiceflow Community! We're currently navigating a complex challenge in our chatbot project. Our bot is designed to perform similarity searches using segments from podcast transcripts. As our project progresses, we've found that our internal knowledge base is nearing its capacity, prompting us to explore external expansion. We are considering tools like MeiliSearch or Pinecone to facilitate this growth. However, the transition to an external knowledge base requires careful consideration, especially since our requirements are multi-faceted:...

dependent-tan

3/27/2024

Status 500 error

Hello, I am using a POST webhook to make.com and getting a status 500 error. But when I send a request in the API node itself it gives 200 OK. In make.com the data did get through but this is the error it returns in Voiceflow (see image). Is this internal error in VF or Make.com? I am confused... Thanks in advance!...

Elastic

3/27/2024

Selecting Multiple items as part of an order

Is there a was to select multiple items as part of an order? I'm working on a small project for a Cleaning Company, they have difference top level services such as "deep cleaning, standard clean, move-in/move-out". Within any one of those there are multiple options/combination of services the customer can select to include, Example: inside oven, inside fridge, stove top, windows, blinds, tiles, carpet cleaning, pets, garage, cabinets, baseboards, etc....

typical-coral

3/27/2024

Setting Up Tiered Subscription Models: Limiting Usage or Prompts

Hey, I hope someone can help. I'm looking to offer my chatbots for sale through a monthly subscription model, featuring three levels: Starter, Advanced, and Pro. Could anyone guide me on setting this up in Voiceflow? Specifically, is there a method to restrict token usage within a certain timeframe, or to cap the number of prompts submitted? Thanks 👊...

ratty-blush

3/27/2024

DateTime Entity underlying value

hey hope someone can help? How do i access the underlying Datetime value captured using a DateTime Entity, when i set a variable from the captured entity and output this variable I just get the text of the relative date, e.g: "Today" , "Tomorrow" as opposed to the expect ISO 8061 date?

sunny-green

3/27/2024

react component

Can I render reactjs component within a step?

DrBanny

3/26/2024

can't not access project or assistant

Hi I need to push and update on my chatbot, but it say can't access it. Please help.

foreign-sapphire

3/26/2024

Cannot render assistant!

I keep getting an error " could not render assistant" please help

environmental-rose

3/26/2024

Custom CSS to support RTL when using Hebrew

Hey, I am using Voiceflow webchat with Hebrew responses and buttons (no AI, just simple conversation), and I want the messages to be right-to-left since Hebrew is written that way. Is there a way to change the CSS? How? I am trying to follow this tutorial but I can't solve it https://developer.voiceflow.com/docs/embed-customize-styling

other-emerald

3/26/2024

Can't send voice message to my voice bot.

I checked that every permissions were set on my side. Tried on 3 different browsers. My microphone is working fine when using it on other websites. But i can't manage to send voice messages to my assistant. The assistant speaks fine, with Alexca or Google, but i can't send any answer back with my voice. text chat works though. Please help me fix this.

rising-crimson

3/26/2024

no more Voiceflow apps?

hey there, is there a bug with the mac app for voiceflow? I have problem with microphone recognition but only when in the Mac app. Although i do not see anymore any way to download the app for the rebranded website. Is that intentional?

other-emerald

3/26/2024

Memory differences

hey, i was wondering what are the differences when creating memory through "{memory} + 'User:' + {last_utterance}+ 'Assistant' + {last_response}+ 'Timestamp:' + {timestamp} and via JSON.strigify? does someone know what are the best use cases for each?...

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