Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

harsh-harlequin

3/18/2024

Dialogue API key

I am trying to get my Dialogue API to connect to voiceflow but i can't seem to find it in the integration section.

rival-black

3/18/2024

bug in chunk text format

i am using the api call to retrieve 3 chunks that i save in variables and then add to AI model. when i check the content of the chunks, here is what i have "b"Charges d\xc3\xa9ductibles : quelles sont les conditions de d\xc3\xa9duction ?\nLes d\xc3\xa9penses sont d\xc3\xa9duites sur la base de leur montant r\xc3\xa9el" ...it seems that all accents or apostrophe have created a problem. its the same in all the text that i have uploaded as a text fie and then as plain text...same result. here is an example of plain text with this issue : "Charges déductibles : quelles sont les conditions de déduction ? Les dépenses sont déduites sur la base de leur montant réel....

rising-crimson

3/18/2024

Supporting RTL

Hey, I am building a basic chatbot and I want to provide answers in Hebrew (which is written right-to-left). Where can I change it so it writes RTL? According to Tico, Voiceflow chatbot: Voiceflow currently does not natively support RTL (Right-to-Left) languages such as Hebrew. However, you can still create a chatbot in Hebrew or any other RTL language. The text you input in the blocks will be in the language you choose, but the interface and the direction of the text will remain LTR (Left-to-Right)....

conscious-sapphire

3/18/2024

API Podcast Directory Search

I would like to create a chatbot with VF that can search a podcast directory and return 5 suggested podcasts and contact information for the podcast based on the users interests. I am looking at listennotes for the api. I am new to all of this so I appreciate your patience. All the Best!!

conscious-sapphire

3/17/2024

I need help! Bought PRO - but workspace deleted

Just bought PRO version. Added my 1 free editor but realised the email was wrong. Deleted my workspace and now the PRO version is no longer "activated". I have my billing documents and all....

vicious-gold

3/17/2024

Handling API response in JavaScript: extract and convert JSON data to a Variable

Hello, I'm working on fetching data from an API using a POST request and have successfully received a JSON response. However, I'm encountering difficulties in processing this response to extract information and store it in a JavaScript variable for further use. Here's the JSON provided by the API:...

funny-blue

3/17/2024

buttons

Hello! I've just begun exploring Voiceflow, and I'm thoroughly enjoying the experience. I specialize in creating Swedish chatbots, but I've encountered a minor hurdle. Specifically, I'm looking to customize the text on the "Cancel" and "End Chat" buttons to Swedish. Is it possible to change the text?

manual-pink

3/17/2024

help

My chatbot is sending double messages when I have put never send more then one message without a response in the prompt if anyone could let me know how to fix this would be much appreciated

extended-salmon

3/17/2024

Connecting voiceflow with Openai's CustomGPT

Hi im new, hope someone can help me with this. Im trying to connect voiceflow to a customGPT (from openai). There is a YT video tutorial on this, but i dont have acces to it. When i try to view the video it says the video is not availabe and the video is private. Anyone knows how to gain acces? Here is the link: https://www.youtube.com/watch?v=STzNJlejoYk&lc=UgzZjAizi6awiRJrn5F4AaABAg ...

fair-rose

3/16/2024

Mi Bot no se ejecuta en WhatsApp Business

Hola a todos! He conectado la API VoiceFlow con mi cuenta de WhatsApp Business en Meta. La configuración y la conexión están bien OK, pero en la plataforma VoiceFlow no logro activar el Asistente que crée, cuando escribo al WhatsApp Business conectado. He realizado pruebas y tanto la cuenta como la conexión se hicieron tal como en la guía de VoiceFlow...

sensitive-blue

3/16/2024

Can I use Whatsapp Poll as a Multi Select Variable?

I have a list of items that need to be stored in variables, my bot is only for WhatsApp so I can't use any extensions....

xenial-black

3/16/2024

Unexpected responses that are not intentions

Hello everyone. I'm trying to build a sales agent based on SPIN Selling. The user goes through a flow of predefined messages and messages dynamically built with AI. I would like to know how you deal with unexpected responses in such a flow....

ratty-blush

3/15/2024

ESTOY EN LA VERSION GRATUITA DE VOICEFLOW, HE INTENTO AGREGAR EL CHATBOT A SHOPIFY

No se puede incorporar el chatbot en shopify si estoy en la version gratuita? o si se puede y estoy haciendo algo mal?? porfavor si alguien maneja información y me puede ayudar se lo agradecería. Saludos...

fair-rose

3/15/2024

Can Voiceflow do This?

I want to create a virtual IA assistent for a real estate bussines, we use Facebook Forms (Facebook ads) to get contact information and use to comunicate the lead, the forms has some questions like "You want the place for invest or live?" and then he select a option, how can i connect the VoiceFlow to my facebook ads account and he knows the answer that the lead filled and use it in the conversation on instagram and whatsapp?

plain-purple

3/15/2024

Limit of 2 million tokens exhausted in a couple of days

Hello, I paid for a paid tariff for 50$ and I was immediately charged all tokens, although I did not use the service. Can you help me to figure it out? Account email: kostyam1977@gmail.com...

vicious-gold

3/15/2024

Avoiding a part of response

I am getting a response element that is not appropriate. When ask a the following question: 'What are the recommendations for product X' the response starts with:...

equal-aqua

3/15/2024

Force to end the dialog after inactivity

I want to force the dialog to end after 5 minutes of inactivity. I tried to do it through Settings-fallback. For some reason, the whole bot is hiccuping and the logic of 5 minutes doesn't work. How can this be realized? Thanks

genetic-orange

3/15/2024

WhatsApp Cloud API

Hi guys, I have my clients business number connected to the WhatsApp Cloud API because we have the chatbot connected. Having it the number connected to the cloud api means that we can’t use the number on the application on the phone. The client would like to send a broadcast message to his customers and I can’t seems to find a way to do that :/....

metropolitan-bronze

3/15/2024

Can Voiceflow get User's phone number from Twillio incoming message

My voiceflow assistant is connected to voiceflow I want to get the user's phone number in a variable in voiceflow. TIA...

metropolitan-bronze

3/14/2024

can Voiceflow do This?

I want to create a WhatsApp chat bot for a business, How can the business be adding products and removing them easily with images .. And maybe even show the units remaining.. Is there a place where the Business owners can edit their products?

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