Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

ambitious-aqua

3/13/2024

Voice chat

I am not able to find the voice feature of the bot. I saw many tutorials of Bot building, but I can't get the option to drag and drop on my bot building interface.

foreign-sapphire

3/13/2024

I can't add past 200 URls into the knowledge base for the bot am building, how do I keep adding more

Recently I can't seem to add past 200 URLs into the KB for the bot am building. Does anyone know how do I keep adding more? Please help out, thank you.

absent-sapphire

3/13/2024

Language of KB Doc vs Language of questions - Vector mismatch?

Does the language of the KB doc have an impact on the vector formation for that that doc? And therefore cause a potential issue matching with a user question asked in a different language? I am trying to figure out why my bot is not fetching chunks that are clearly available and relevant in the KB.

extended-salmon

3/12/2024

Voiceflow + Alexa deprecated function?

Hi, months ago there was the option to connect directly to Alexa developer account but now it is not possible, how can I create an Alexa skill using Voiceflow? Or event how can I export what I did to Alexa developer? Please let me know

old-apricot

3/12/2024

Shopify product database to voiceflow

Hi, everyone. I would like to create product advisor chat bot. I have a huge problem with this task. I add shopify api and successfully recieve product information (look at screen). And I try to save this json answer to a variable in order to send this variable to ai. I tried Capture Response with names(response, response.products) But it didn't help. Look at answer at screen. Please, help me. If somebody knows other options how to make a product advisor chat bot, I`m glad to speak with you...

inland-turquoise

3/11/2024

Full Screen Voiceflow Web-Chat integration

Is there a way to integrate Voiceflow as a full screen into a website? In other words, not as a ChatBot at the bottom left/right but seamlessly integrated?

like-gold

3/11/2024

Airtable Integration with more than 100 Records

1. Id like my chatbot to pull from a database of more than 100 records. 2. I know I need to work with pagination and offset, but Im not sure how to archieve this. 3. Ive tried going to the next page by using offset and searching for the right record on that side, but whenever I try to find a record and its not on the page, I dont get another offset....

national-gold

3/11/2024

How to fix specific answer based on intent?

Hey, i keep getting not a right answer for one specific question. Bot basically uses wrong intent on that question and then wrong route is applied. Is it possible to adjust chatbot answer on one specific question?

extended-salmon

3/11/2024

Start a new chat from JS

Hello, I would like to restart a chat via JS/React whenever I want. So far, I have to do it manually. Is there any way to do it via JS? Thanks!...

like-gold

3/11/2024

Using variable defined in JavaScript function

I have the following function, which I use in Javascript step. At the end of the function the variables tageHauptsaison, tageNebensaison and tageAussersaison are defined. In the next step I want to use a talk step to show the variables. I defined the variables {tageHauptsaison}, {tageNebensaison} and {tageAussersaison} and used them in the talk step. If I run the bot these varaibles always have the value 0. If i run the JavaScript in the Browser its working properly.

rare-sapphire

3/10/2024

How to integrate a slider bar in Voiceflow?

Hi everyone, is there any way to integrate a slider bar into a Voiceflow chatbot? We want the user to select a value from 1 to 5 and it would be the best way to visualize it. Thanks for your help!...

fascinating-indigo

3/10/2024

"You don't have access to that project" even though I made it

foreign-sapphire

3/10/2024

How to get knowledge base to work

I'm trying to get the knowledge base to work. I have got the URLs, but I'm not sure what to do next for the knowledge base to work, I am a beginner and would appreciate help. I connected to knowledge base to the workflow, but how do I get it to work?

ambitious-aqua

3/10/2024

Can the chatbot post images from knowledge base?

Hi, I would like to know if there is a way the chatbot can diretly display (post) images to related topic from my Knowledge Base. I am creating a bot about local history and would like the bot post images related e.g. to some local monuments directly in the chat window. I have defined some related pictures via links in my knowledge base but the bot posts just html links. Is there a way? Thanks a lot. Vojtech...

ambitious-aqua

3/10/2024

Using memory (conversation history) with Knowledge Base

Hi, I would like to create a conversational chatbot for providing information about local history of our town: I have made a solid knowledge base. I would like the chatbot remembers the context of the communication: However, it seem the "Response AI" is able to use the chat history ("memory") only if "AI Model" is selected. If "Knowledge Base" selected, the bot does not remember anything and works practically only with separated messages. I cannot refer to any previous information, e.g. get closed information about some monument etc. Is there a way I can use my knowledge base combined with conversation memory? Thanks a lot. Vojtech...

eastern-cyan

3/10/2024

Need Help with capturing data from API Response in Voiceflow

Hello everyone! I'm encountering an issue when trying to access data from an API response in my Voiceflow project. I'm trying to capture the "Subject" value from the first item in a list of results, but whenever I attempt to access response.results[0].Subject, I keep getting 0 as the value instead of the expected string ("DE-HU" for the first item). I've been attempting to use this path in Voiceflow to capture the subject, but it doesn't seem to work as expected. Does anyone have insights on why...

fair-rose

3/10/2024

Access Token Issue

So, this might be a very noob question but here it is anyway - I'm trying to build a Siri AI agent where you can ask Siri something and it will automatically call the Voiceflow Dialog API (via Apple Shortcuts) and give back a response. The assistant I'm trying to build is one that can view (and edit in the future updates) Google Sheets file. But as you all know, private Google Sheets file requires OAuth Access Tokens. The problem with access token is that they expire. ...

genetic-orange

3/10/2024

no match value instant capture to variable

Is it possible asign "no match" value to variable? I would like to avoid double questions by user to improve ux...

protestant-coral

3/9/2024

Facing problem with Capture Step

Hey, I’m having a problem with capture step like If im asking to user “Hi what is your name?” And then in capture step when I created a entity Of {Name} and then when user replies like “My name is Daniel” and then in another text step when i say to the assistant to say to user “Nice to meet you {Name}” the assistant is replying in short forms like if the name daniel so assistant is writing Dan if name is Annabelle so assistant is writing Anna or ann. Please tell me someone how can i solve this i...

foreign-sapphire

3/9/2024

How to check if I've reached the limit for the number of data sources I can add to my knowledge base

I've been adding tons of URLs to the knowledge base, around 200 of them & I can't seem to add anymore. Is it because I've reached the limit or is it something else?

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