Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

rare-sapphire

3/9/2024

How to check if I've reached the limit for the number of data sources I can add to my knowledge base

I've been adding tons of URLs to the knowledge base, around 200 of them & I can't seem to add anymore. Is it because I've reached the limit or is it something else?

conscious-sapphire

3/9/2024

Buttons not working

I have just loaded a new prototype and the preset flow is showing. The first element is the welcome box with the three button options. When the Start is run none of the buttons appear in the dialogue panel. Any ideas as to why?

Steve B. | IntelleSync.ai

3/8/2024

Strange chatbot behaviour after adding to website.

Hey, Having a big issue after i add my chatbot to a website, strange things are happening with ignoring airtable filterbyformula and logic i have in place. have a look here: https://www.loom.com/share/81fc0a0ca091482eaa40e66766ad3dbe?sid=8ee68864-fdc0-4de8-9fa0-5aea742c3e4a

absent-sapphire

3/8/2024

How many assistants in a free plan?

Hi! The AI email support told me to ask here... How many assistants/templates can we have in a free plan? Thank you! <#1202679183013318697>

fascinating-indigo

3/8/2024

FAQ versus Knowledge base

How does the FAQ differ from other documents uploaded to Knowledge Base? Does the AI first search for answers in the FAQ, and then the rest of the documents?...

correct-apricot

3/8/2024

Create Facebook Pixel event for chatbot interaction

Hello, we would like to optimize the Facebook marketing for a real estate agent for whom we have built a chatbot. To do this, we would like to install a pixel on the website that records user interactions with the chatbot. Has anyone already had experience with this?

fascinating-indigo

3/8/2024

Programmatically Create Assistants

I can see how Voiceflow's API is used to manage dialog with existing agents. I'm curious if the API can be used to spin up new agents....

conscious-sapphire

3/8/2024

Chatbot active in webpage

Hi. Is it possible to embed a chat bot in a web page that is open/maximise upon arrival to the page?

sensitive-blue

3/8/2024

how to capture the user name and number from whatsapp ?

Hey im doing an integration of abot with WhatsApp and voiceglow/voiceflow and i would like to capture the user name and their whatsapp once they initiate the conversation on whatsapp with my bot and transfer them to google sheets Is it Possible to do so with a function ? If so what would be the javascript code ? ...

genetic-orange

3/8/2024

Google maps API not working

Hey voiceflow, im trying to intergate google map features into my real estate bot, but my google maps places api is working when i manually send in a request but not when it goes through the code. and then the google maps distance matrix isn't pulling out any distance or duration variables. I'll provie images and if you guys can see where the problems its that would mean so much as i've been struggling with this for months.

fascinating-indigo

3/7/2024

Can chat users upload files (e.g. PDFs) to Knowledge Base?

I'd like for the chat user to upload a PDF file. And then call an LLM to search just this uploaded PDF (not the entire Knowledge Base), and answer questions about it. Is this possible in Voiceflow?...

afraid-scarlet

3/7/2024

can we link voiceflow with linkedin?

is there an tool or do we need linkedin developers or something???

rotten-yellow

3/7/2024

Generated Variables with Unwanted Synonyms

I am using the {name} entity and my website as a knowledge base. It recognizes my name, but then gives it back to me with weird synonyms...Pa for Paul, La for Lauren? How can I get it not to do that?

rotten-yellow

3/7/2024

Always on Intent

I am using a Knowlege Based chatbot, but I want my Intent to be always listening...how can I set up a listening logic in the first step that includes an always on intent? is there a video? Thank you

absent-sapphire

3/7/2024

How can users upload photos to the bot? Do I have to pay for another tool like voiceglow?

How user can upload photos to the bot, do I have to pay for another tool like voiceglow? Haha, it reminds me of the days of WordPress and plugins for Elementor. Does anyone know another way in Voiceflow?...

extended-yellow

3/7/2024

Using javascript to add title attributes to Voiceflow chat after loading for accessibility

Hello, I've tried adding some title attributes to the voiceflow dialog close, minimize, and launch buttons in order to provide compatibility for screen readers, but when I try this script I am unable to add the attribute. I am not really a developer so I might be going at this completely wrong <script type="text/javascript">
(function(d, t) { var v = d.createElement(t), s = d.getElementsByTagName(t)[0]; v.onload = function() {...

xenial-black

3/7/2024

Intents and Entities works poorly

I'm having a problem with intents. I don't know if it's a bug or not but I have a intent Create Hubspot Task and trained it with more than 50 sentences. Unless I type very very similar sentence it doesn't understand the Create Hubspot Task intent. Also I have 4 required entities but it always asks for the title and whatever value I give, it always changes intent to None %100. I don't know if I'm missing something or is this a bug...

Radiant raindrop

3/7/2024

Where would i put the POST API in this system? I cant seem to find out

Hey, where would this post APi fit in in this system to capture both the response and the question?

plain-purple

3/7/2024

UnauthorizedError on react-chat

I try to build and run the latest version of react-chat. However, the is 401 UnauthorizedError. { "code": 401, "status": "Unauthorized", "dateTime": "2024-03-07T12:23:55.763Z",...

vicious-gold

3/7/2024

Embedding the widget into a mobile app

Hey guys, what would be the best practises to embed the widget into a mobile app? Via an iFrame? or maybe there is some in house solution for this?

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