Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinV
Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinAgent, button issue
Hi, I’m working in the Voiceflow Agent block and trying to use the new “buttons” feature. I followed the official guidance and formatted the prompt like this:
question: What type of property are you selling?
Options:
- House ...
Options:
- House ...
Unintended conversation crash without logs
Hi! Ive been having an error in a chatbot that is used in whatsapp, when im in a specific block and select a button from older messages it crashes, when it should go through the no match path and the transcript doesnt have logs after the interaction. This only happens in this block, in the others it works correctly triggering the no match path.
Edit Transcript Name via API
When I trigger my Outbound Call Agent via an api call, the transcript gets stored as the users phone number.
Is there a way to store it as something else? (ie their name)...
VF airtableResponse Log should only output specific concern; not all
For my Dynamic Carousel, I have an airtable filled with different categories of products. I want users to state their problem and the airtable response in Voiceflow's Log should only output the airtable category based on customer's specifc problem. For example if a user says "I have spots on my face" the voiceflow log should only output response on the category for "Spots treatment " Unfortunately, I tested my AI agent and said "I have spots on my face" and voiceflow airtableResponse log gave i...
Created 2 API blocks but 2nd one is not triggering
Hello, I'm trying to build a Dynamic Carousel; I created 2 API blocks for testing purposes. When I run the entire workflow the 2nd API block is not being triggered. Here are screenshots of:
1. The workflow
2. Ist and 2nd API blocks
3. Set block...
What to do when I am not able to send live data from website to knowledge base, there is no site~map
I am trying to send data from a website of my client to the knowledge base, but the URL processing is failing and is not accessible. How do I upload or proceed here now to give a knowledge base to the AI Agent?
Please help
I have been told:
"Open the agent in Creator.
Go to Integrations in the left-hand sidebar....
Whenever my VoiceFlow Agent uses the search knowledge base tool, it won't use any other tools.
I want my ai agent to search the knowledge base and then call another tool before sending out the reply to the user but it doesn't ever use the other tools once it done a knowledge base search.
Can anybody help?
...
Issue Integrating ElevenLabs with Voiceflow – Works in Postman but Not in Voiceflow
I’m trying to connect ElevenLabs within Voiceflow, but I’m encountering an error. Interestingly, when I run the same cURL request through Postman, it works perfectly. Could someone please help me understand what might be going wrong and guide me on how to resolve this issue
New dynamic carousel
Hey everyone, I have a question about the new carousel feature integrated into the agent. Does it work with knowledge bases created from Voiceflow, or does it also support Airtable tables via API?
