Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinV
Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinWidget Configuration in Voiceflow not showing up on Website
I have set up the widget Appeareance and Style in Voiceflow Interfaces for the project but it's not showing up on the website. Any idea what I missed?
The website is wordpress.
How can I have the Interface changes I made in voicefow show up on the widget on the website?...
How can I format text in a message.
I want to display formatted text in this manner:
{model_information.payload.size} {model_information.payload.name}
{model_information.payload.size} {model_information.payload.name}...
❌ Condition Block Failure — Won’t Follow True/False Paths
I'm building a FAQ loop in Voiceflow where I want to analyze {last_utterance} and based on that, route the user to either:
true → continue the loop
false → go to start...
Javascript Code not returning as a variable
I've created a javascript block to get the current date and drag-dropped it into my agent step block so that it executes first. My agent step uses an API meant to gather appointment times and it requires the current date. But for whatever reason, even though the log says that the code ran successfully, the API does not utilize the variable that it provides; it's like the variable wasn't supplied at all. What am I doing wrong? Do I need to create a path for the Javascript step? How can I connect...
How to capture current date and use the returned result in an API call
In it's current iteration, my bot asks the user to input the current date for use in an API call. I don't want the user to have to do that. After some research I learned that the code:
string date = System.DateTime.Today.ToString("ddmmyy");
can be used to get the current date. But how can I run it and pass the result through as a variable for my Agent API get request?...
AI responses just randomly stop mid-sentence.
I'm looking to achieve a continuous conversation thread with the chatbot.
The issue is that the chatbot just stops mid-sentence throughout the conversation.
I have tried adjusting the agent by editing the script details. No avail.
Here's an example of text from the AI agent, "Is there a particular aspect of this that you'd like me to dive deeper into? I'm curious what." And that's it. It doesn't finish the sentence.
...
{ vf_memory } is recording a lot more than just the conversation turns
I'm trying to print the conversation history at the end of my workflow. Ultimately, this will be included in a POST request, but for now I'm just printing it in a message so I can see what it looks like.
Unfortunately, it's showing more than just the agent and user turns. It showing a lot of data related to knowledge base queries and function calls as well. See attached.
This only seems to happen after my agent finishes and the "create a workorder" path is triggered. If I print out { vf_memory } before the agent, it only contains agent/user turns and nothing else....
Edit prompt button breaks if it runs into a variable
I have variables inside my agent prompt, if I try to edit it with the lightning bolt icon, it will freeze as soon as it hits a variable.
