Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

ambitious-aqua

5/8/2024

How do I create a javascript function?

How do I create a javascript function in Voiceflow?

correct-apricot

5/8/2024

After Response AI answers a few questions, the system automatically closes

After Response AI answers a few questions, the system automatically closes the chat when the question is asked again. There is a warning "Session ended. path not connected". However, AI was answering this question in another test. There is no problem with our path connections. Response AI ends the chat on its own after a few random questions. Is this an issue with the voiceflow system?

other-emerald

5/8/2024

KB says "Couldn't import 1 data source"

Hi! I try to add plain text as a data source, but it says "Couldn't import 1 data source", is there some kind of character that cannot be written?

typical-coral

5/8/2024

AI Response KB - Completely Unresponsive/Broken.

I've checked both the AI response KB step and the API Query (synthesis: true) on the KB base and both are returning absolutely nothing ('null') nearly immediately. You can also see there are no tokens used so the Ai is basically being bypassed altogether, indicating it is NOT a traditional "Not Found" issue based on knowledge being present or not. It appears the only work around for now is to retrieve the chunks and have a simple Ai model take those in and interpret accordingly....

conscious-sapphire

5/8/2024

Node

pls how do i create my own node in voiceflow? its bit complicated with the standard already setup.

hollow-tomato

5/8/2024

production instance down yesterday

I've sent multiple support requests since yesterday at 9am but we've gotten 0 responses. This is URGENT and HIGH PRIORITY. Please respond to our support request. We need to know when our production instance was down and why this happened. Thanks

subsequent-cyan

5/8/2024

select 2 options from button . button (pizza and Burger) then save then to order summary at the end

Am making Food order bot , but i cant pass the stage of selecting 2 foods at once . (Using buttons and storing it in a variable at the same time and using it in the order summary to show wat i have ordered.) then the same for the soups.
selectedFoods = [] selectedSoups = [] ...

correct-apricot

5/8/2024

Bolding a variable won't work

When I select a variable in a talk-text box and make it bold, the chat will not display the contents of the variable in a bold font. And sometimes it adds asterisks after the displayed value (if I selected a dot for example too). Is there a way to get around this problem?

optimistic-gold

5/8/2024

Creating Printable Forms

Is there a way I could turn a response in the web chat into a downloadable form or some description? I’m just messing about with an idea, it’s a chat bot that produces short exam prep tests for kids. I’m thinking along the lines of using a cheap LLM to retrieve some exam questions I’ve placed into a KB and bring them back into variables. Then I want to construct a form in my text block and just drop the exam questions in as variables. For example : Text Block would be setup as follows:...

deep-jade

5/8/2024

Image from airtable to carousel

Hey is it possible to take images from airtable and put it in a carousel?

rare-sapphire

5/7/2024

trigger a flow from an external API

From what I understand, i can make a POST request to the following endpoint https://api.voiceflow.com/v2/versions/%7BversionID%7D/export, is that right? And how to i fetch it from voiceflow and trigger a flow?...

rising-crimson

5/7/2024

Inconsistency with responses to FAQs in knowledge base

When I add a new FAQ to my knowledge base and then I test using the exact same question as held in the knowledge base, I can’t understand why I get a completely different response when using the knowledge preview button compared to the response I get in the agent designer. When I’m in the designer and look closely at the intent that the question triggers, I can see no resemblance to the question or subject matter in any of the utterances, yet the question triggers seems to keep triggering the intent instead of pulling the answer from the KB. I realise that I’m not being specific about the actual question and the responses I’m getting, but this has happened several times already with other FAQs I have applied....

unwilling-turquoise

5/7/2024

KB just not working today

Knowledge base is just not working today. every question fails even if the info is there. Please fix!!

other-emerald

5/7/2024

Problems with intent classification and linking of knowledge base with AI model

Hello, I'm just about to launch my voiceflow AI assistant for service requests and unfortunately I'm having a few small problems with the intent classification as well as with the linking of the knowledge base with the AI model. Could someone help me here? I would appreciate any help...

afraid-scarlet

5/7/2024

help

Hello everyone, in general, I want to take the api for llama-3-70b from Groq. And I can't figure out where the api can be inserted in voiceflow itself?

national-gold

5/6/2024

Hi,

I would like to feed the web content that a user is viewing to my chatbot using voiceflow. I would like to answer questions based on the content of the web. How can I do that? thanks...

optimistic-gold

5/6/2024

How to make AI Model faster?

How to make AI Model faster which replies to messages using Knowledge Base??

deep-jade

5/6/2024

Adaptive Cards in Voiceflow

Hello everyone, I'm a beginner and I'm curious to know if it's possible to use adaptive cards (or the JSON payload) in Voiceflow. Could anyone kindly guide me on whether it's achievable and, if so, the steps I should follow to implement it? I'd really appreciate your help! Thank you in advance....

wise-white

5/6/2024

How to Transform JSON Property Listings into an Interactive Carousel with AI-Enhanced Descriptions

I've spent several days and hours powering through to understand and implement the process of capturing user inputs, incorporating these into variables, and using these variables in an API GET call to fetch a list of properties. I've also successfully converted the JSON results into a more digestible format with the help of AI Response. Just to confirm Im getting data from the server. My next step is to enhance the user interface by displaying these properties in a card or carousel format, complete with a 'Learn More' button. When clicked, this button would trigger an AI response to generate an attractive sales description of the home. Could anyone suggest the best way to implement this JSON output into a carousel display with interactive elements? Thanks for any guidance!...

flat-fuchsia

5/6/2024

Error 409 Upload API

I'm getting a 409 response when trying to use the upload API, even though my knowledge base is empty. However, when I run the same code through the Voiceflow API test screen, it returns response 200 and works fine. Any ideas as to why?

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