Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

foreign-sapphire

5/5/2024

can voiceflow return document

i need steps how can i make voiceflow return document

sensitive-blue

5/5/2024

Voiceflow to Whatsapp

Hi guys. Does anyone know if it is possible to connect Voiceflow to WhatsApp and be able to stop the conversation whenever the client wants from WhatsApp? I know how to connect voiceflow to Whatsapp but i is posible to stop the conversation whenever the client wants to respond from Whatsapp? Also this is posible with the phone or just PC? Thank You, I will appreciate a lot any help...

equal-aqua

5/5/2024

Export dialogs from telegram

I deployed vf bot in tg, but how can i get customer dialogs from it, because they are not showing up in vf transcripts.

harsh-harlequin

5/5/2024

Ask User information Only once

How do I only get the bot to ask user information once? So once they leave the browser and computer and come back to the bot it doesn't ask again....

rival-black

5/5/2024

Connecting to my OpenAI assistant rather then Voiceflows AI?

Is there a way to do this? Happy to use voiceflows ai for llm intent classification, but a client wants to control the prompts and connect their own assistant. Cant find a straight forward way to do this so any help would be appriciated!

stormy-gold

5/5/2024

delete only one button

I have 3 buttons and I want to delete one button. Right now it delete all 3 of them. Anyway to just delete one button?...

manual-pink

5/5/2024

Bot suddenly says "session ended"

I made a simple bot which has a knowledge base. However, after sending it to some friends it quickly just started returning "session ended" after the first round in conversation. It won't even work in test. It was working fine earlier today. Any idea what could be going wrong?

genetic-orange

5/4/2024

API - event listening

Is there a way to add a block that would listen to events coming from an API? For example once a status update would be sent to voiceflow through the block, then we could continue the flow...

rising-crimson

5/4/2024

Array Variables?

ChatGPT 3.5 tells me to use array variables in VF to create a bunch (100) of variables, but I think it's lying because I don't see an option to set a variable type and couldn't find in documentation. Is this fake news, or is this something I maybe need to do completely in JS? Thanks for any insight!

vicious-gold

5/3/2024

KB not indexing the whole website.

Hey, I am very new to VoiceFlow and tried to use a website as a Knowledge Base. The Website I used was: https://www.mfr.eu/services/ Below I will paste in what was indexed. When you go on the website you will see that it just took like 1/3 of the whole website. Anyone knows the reason? ...

extended-salmon

5/3/2024

Issue- Last couple of days My bot is abruptly closing the chat

When user clicks on Find courses, my bot was working as expected, 3 days and was giving answer from the airtable. The context window is large, but it was working as expected. But now what is happening is when it is going to that route, abruptly it is failing without showing an error. Not sure what to do valuating code - changes: {CollegeData}: {"records":[{"id":"rec00GdqiEpkgK8en","createdTime":"2024-04-13T05:01:49.000Z","fields":{"CourseN... => "{"records":[{"id":"rec00GdqiEpkgK8en","createdTime":"2024-04-13T05:01:49.000Z","field......

vicious-gold

5/3/2024

Voiceflow Manychat Whatsapp

I have a problem with integrating ManyChat with Voiceflow. The chat history of the users is not displayed in Voiceflow. Is there a solution for this?

Julien

5/3/2024

What is the best way to summarize a document in the KB with RAG?

I have a word document in the KB with 12 chunks of 1000 tokens. I assigned a specific tag to that document. The document contains the transcript of a discussion between 2 persons. I use the query API to target that document when the user request a summary. My reasoning is to send as many chunks of the document to the LLM (GPT 3.5 turbo) to get a complete summary. Therefore I set the "chunkLimit" parameter (from the query API) to 10. In the query API response, I see that 10 chunks are selected with their corresponding similarity score but the output from the query API is "null"....

afraid-scarlet

5/2/2024

Multilingual

Can you tell me, How can I clone an assistant and change the language? Or should I initiate the entire process of creating the assistant?

afraid-scarlet

5/2/2024

Information and Sales KBs

Can you tell me how to associate each intent one to inform users of the flow and the other one to do sales to their respective KB?...

rising-crimson

5/2/2024

voice

How do I paste a copied clone link from a voice assistant into a new voice assistant?

afraid-scarlet

5/2/2024

More than one KB for Same flow

Hello everyone! I want to create a KB to answer general questions that users may have and another one for doing sales. So two different KBs for two different intents, to inform and to do sales. Is it possble to do this in Voiceflow? Thank you....

absent-sapphire

5/2/2024

Issue with Capturing Email

Seems to been an issue with capturing the standard email entity.

Radiant raindrop

5/1/2024

Hey, how can I upload graphic data as a source for my bot?

Is there a way to upload graphic data such as graphs and charts? Is there an API for this?

rising-crimson

5/1/2024

Where do I find my downloaded transcripts?

Hi. QQ--where do I find my downloaded transcripts?

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