Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

helpful-purple

4/28/2024

Off-topic flow

hye Guys, how to redirect the user toward a specific flow where the user can ask anything, a kind of "carte blanche" flow without going to "fall out" ?...

equal-jade

4/28/2024

Adding Assistant into Framer

Seems to not be working, when I try intergrate my voiceflow assistant into framer. Any ideas why? (Screenshot of code attached)

like-gold

4/27/2024

Manychat X Voiceflow Issue

I’m creating a Manychat appointment setting using Voiceflow as the chatbot source, this bot is currently being used to manage inbound DMs. Something I have encountered recently though is that when a user sends 2 messages quickly and in succession the bot will send the 2 identical messages in return. For examples: Bot: How many clients do you have? *Lead: *I have 4 clients right now...

conscious-sapphire

4/26/2024

Answering multiple text blocks instead of just one

I am trying to make the chatbot wait for the user to enter multiple blocks of text as answer all of it as one information, instead of just capturing the first text the user send it. - Example of normal voice flow: - 1.Chatbot question: "What do you want to know?" - 2. user has to give an answer in a block of text: "I would like to know where the company is located?"...

RomAIx

4/26/2024

Extension Help: Feedback Thumbs

Does anyone know what action body and Javascript I need to implement in the feedback extension to get the right response when the user clicks thumbs up or down? I tried following @NiKo | Voiceflow's video but I have not managed to make this extension work...

eastern-cyan

4/26/2024

Issue with returned response from API

Hello, I'm trying to integrate Stack AI API within VF. Everything is working fine (or seems to), I'm getting "status:" 200, returned. However, when I run flow test, I'm getting "0" as an answer and I don't understand why. I have mapped the correct variable and everything....

helpful-purple

4/26/2024

Preview VS Run a test : Different results

Hey guys How can you explain why using the 'Preview' function in the Capture+SetAI+IF component gives me different results compared to when I run a test? any advice ?...

deep-jade

4/25/2024

Dialog API Project

Hello. I quite new one in voice flow, but Im more or less know how to build Dialog API Solution. But how in the voicelow creator, prepare solution. I can see only webchat publishing, but how to publish when want to use as api service ?...

fascinating-indigo

4/25/2024

I have been looking for tutorial on this for days but can't find any proper solution.

Hi all! I need your help. I'm trying to build a cahtbot that is capable to take upload files, process them, and then output files. Currently I created a GPT that can accept Invoices as PDFs, understand them, and break them down onto a CSV file, then allow me to download the CSV file....

equal-jade

4/25/2024

AI Cancelling Appointment

Hi there, been trying over the past month to add a cancelling appointment section to my assistant using Make.com. Not working, wanted to see if anyone had any advice or templates they could send?...

eastern-cyan

4/25/2024

Memory

I'm wondering, the {vf_memory} variable holds a 10 messages (input & system) count, but I have 2 questions: 1. That's a sliding window input right? I mean it seems obvious but I just wanna be sure... 2. Is there a way to increase that count? Maybe up to 20 as an example ...

correct-apricot

4/25/2024

slow response

my travel assistant is very simple, just add in openAI 4.0 turbo and google API. but why it response so slow. what is the problem? the google link given also becoming fully wrong when asking more on the chatbot.

flat-fuchsia

4/25/2024

Access Potential Source

How can i give a response with the potential source? VF gives a little Icon with a Link to the potential source. How can i use that to give it in an answer?

Radiant raindrop

4/25/2024

Controling the advancement level of language in the conversation.

How can i make the bot respond with a different level of advancement when the user presses buttons with labels such as "simple languge"? It does not seem to work when i switch between the two in the same session. This is my current setup with components:

rare-sapphire

4/25/2024

Using Function Block in WhatsApp chat

I’ve noticed you can’t use more than 3 buttons in a button block when constructing WhatsApp flows. I recently saw Voiceflow’s tutorial ( https://youtu.be/bsjpTi1OLU4?si=3T8GapYcuNTXS8oE ) on creating button and listen functions and wondering this would be a workaround for adding more buttons in WhatsApp. Anyway, I tried to build it but the function buttons would not render in the WhatsApp chat even though the default path did work ok when I gave it a typed input. Does anyone have any info or experience of building/using functions who might be able to explain anything about why WhatsApp either won’t allow you to render more than 3 buttons, or why it won’t pull them through from a function? Or just any info on using functions in WhatsApp flows in general? Love to to get a bit more info on it to increase my understanding....

eastern-cyan

4/25/2024

Hey Guys, How to add a form to Voiceflow without Voiceglow?

Is there a way I can add a form to collect basic details such as Name, Address, Email as part of my conversational flow?

absent-sapphire

4/25/2024

How to Make AI Calculate Values Correctly

I am allowing user to ask random math related questions based on a set of values, it can be as simple as sum, average to standard deviation and more. It seems like the AI is not able to even provide correct value even for a simple sum, and for the same set of data it provided different value even I set the temperature to 0. For system role: You are an expert mathematician who is very good in simple and complex math calculation....

flat-fuchsia

4/24/2024

Knowledge Base of URLs with Source

I want an AI Response based on a knowledge base. when user asks a question the source of the answer should be provided. i tried different approaches like using tavaly, but the responses are not very good. as far as i know does the ai not have access to meta data (the URL of its source) . the source must be part of the content, to be accessible for the answer. how can i have a response from the knowledge base with the source of the answer?...

extended-salmon

4/24/2024

Adjust fallback flow after default fallback message.

Hi all! I am building an AI chatbot for an IT company, which they want to use for internal purposes. For example, when employees have questions regarding the personnel regulations. For this, I have created multiple intents such as 'Leave', 'Car Leasing' etc. Questions get detected nicely, linking to the correct intent. However, when someone asks a question from which the answer is not in the KB, it comes back with a default fallback message (Sorry, I don't know the answer to this question). Instead of doing this, I want the user to link to a fallback flow I created, allowing the user to follow a default flow. So my question is: Is there a possibility to link a fallback to a block? I have tried to look into the assistant settings, but no luck so far....

flat-fuchsia

4/24/2024

How to handle an API Response that is an Array?

I get this response from an API Call { "query": "Wie macht man einen Kuchenbasar bitte?", "follow_up_questions": null,...

Previous Next