Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

extended-salmon

4/24/2024

How to handle an API Response that is an Array?

I get this response from an API Call { "query": "Wie macht man einen Kuchenbasar bitte?", "follow_up_questions": null,...

wise-white

4/23/2024

Chunk limit setting in knowledge Base

Hi everyone, i´ve just wanted to ask what the chunk limit setting in the knowledge base mean and what it is used for? Thanks and best regards, Marcel...

vicious-gold

4/23/2024

Looking for ideas on how to present a consent form using voiceflow. Any ideas are welcomed

Hello guys, i want the user to agree to a consent form where i state why am collecting the data and what's the purpose of the data collection etc. but am bummed on how and what are the right aesthetics on presenting the text in such a way that it is not too overwhelming in the chat

flat-fuchsia

4/23/2024

Post Api call "cannot read properties on undefinied ( reading 'response').

Hi, same api call as attached work when I use postman or other tools. Looking foreward to your advice.:VF:...

absent-sapphire

4/23/2024

Is there any way to hide the code snippet ?

Hello, i was wondering if there was a way to hide the code snippet that i would give to the client for him to integrate on his website. I would not want the project ID and everything accessible to everyone just by looking at the source code...

wise-white

4/23/2024

Define different users for testing the chatbot

Hi everyone, is it possible to name and define different users for testing the chatbot so that i know which conversation belongs to which user?...

Brandersnatcher

4/23/2024

LLM Intent search even when using "Only Intents For This Step"

I have on 'Only Intents For This Step" but it appears that it's still using the LLM to search, using unnecessary tokens. Using capture user reply and then response ai via KB...

xenial-black

4/23/2024

Outbound WhatsApp Messages

Hello everyone. I wanna know if its posibel make a outbound voice flow chatbots, like WhatsApp outsourcing. I have experience using Twilio, but i dont have examples using VoiceFlow + WhatsApp, so i dont know if can have some endpoint to start the sender like Twilio. Its posibel make a Outbound WhatsApp Chatbot using VoiceFlow?...

xenial-black

4/23/2024

Filter By Formula

Hello! I'm using an API block to retrieve some information, so I'm adding a few parameters to retrieve the right info from Airtable, and as I saw on tutorials, I use the filterByFormula formula. But the strange thing I noticed is that the request doesn't work. But then I wrote "fiter" instead of "filter" (it was a mistake) and it works! Is this normal as the formula name is fiLter and not fiter?...

fascinating-indigo

4/23/2024

Do LLM models understand the meaning of "morning" "afternoon " etc. and how to create KB?

I created a KB with very few questions. One question is "what are your opening hours? with a time table like this: Monday from 13.00-20.00, Tuesday from 8.00 to 15.00 etc. Genereally this works fine when I ask "Are you open on Tuesday" etc. When I ask questions like "Are you open on Monday morning?" the answer is "Yes, we are open on Monday from 13.00 to 20.00." ...

other-emerald

4/23/2024

SOAP API Post Request (Cannot get response)

So i set up a SOAP post request through the API step and it works successfully (meaning i get 200 status) except I cannot get the response to appear. running the post request through make.com I was able to get the request-response as expected but voiceflow only shows this: { "VF_STATUS_CODE": 200, "VF_HEADERS": { "connection": "close",...

extended-salmon

4/23/2024

Error 422 on API Call

I get the error code 422 as response, its not mentioned in the Documentation. What is the problem here? thanks try to call this api https://docs.tavily.com/docs/tavily-api/rest_api {...

adverse-sapphire

4/23/2024

Voiceflow chatbot with Bubble.io

Can I integrate my Voiceflow chatbot with Bubble.io?

ratty-blush

4/23/2024

Cannot "Train Assistant"

* Objective: Train my assistant after making changes * Issue: the "Train Assistant" button is greyed out and cannot be clicked * Solutions that I already tried: refresh page, log in from different browsers/laptops Appreciate any support you can provide!...

extended-salmon

4/23/2024

Cant delete KB Data Source

When i hit "delete" nothing happens. Not in Chrome or safari.. any ideas?

extended-salmon

4/23/2024

Response with Data Source URL

I want a response to be with the URL of the Source. Sources are several Blog Posts. But i only get fake URL, made up from the blog title, but not the real url. Any ideas?

wise-white

4/23/2024

Unable to capture entity value in intent

I have created an entity of custom data type where I listed all the accepted value. Then I create an intent which accept the entity in utterance. When I try to type some sample sentence, VF can successfully detect the intent but unable to capture the complete entity value. My expected result is it can capture the correct value instead of cropping the word or sometimes capture other value which is not listed in entity value....

ratty-blush

4/23/2024

Additional Token Gone poof!

Hello, last month I've bought a pro plan in voiceflow and I bought an additional 8 million tokens, I did not continue the pro plan since my aim is just to buy additional tokens. After my pro plan expired I noticed that my token is back to 100,000 only. I searched the additional token in the past and it says it does not expire nor does renew

Brandersnatcher

4/22/2024

Blurry uI

Using Arc Browser, the sidebar is blurry as of today. It appears to be crisp at 90% zoom, but anything else appears as I showed in the screenshot.

Radiant raindrop

4/22/2024

How can i control the way the KB responds to the user?

Im trying to set up a system where the user can change the level of language advancement in the conversation with buttons, but it is not working very well and i often get the same response from tghe "simple" and "advanced" language. Here is both of my prompts for the KB response:

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