Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

xenial-black

3/4/2024

how to save photos from user to variable?

hi guys! how can i take photos (one or multiple) the user sends and save them to a variable? (WITHOUT voiceglow, as i'm making an assistant for whatsapp)

like-gold

3/4/2024

Analytics Dashboard

Hi there, Was anyone able to successfully create a custom analytics dashboard that includes custom data beyond what is currently offered in the analytics tab? For example, I would like to show a customer how many chats were done in the past month for specific categories, how long those chats were in terms of messages how many different topics were discussed, where the user was chatting from, etc. ...

flat-fuchsia

3/3/2024

display a table

Hi all! Any way to craft like a Table step where data collected calling an API is displayed? Like JSON to table thing.. Thank you all and sorry for my naive question....

vicious-gold

3/3/2024

Web chat embedding problem

Hi I am trying to implement the web chat embedding into a frame as per the new video from Voiceflow. Whilst I can get the overlay method working I am having problems with getting the frame method working. Here is my code: <div class="iframe-container"> <iframe id="voiceflow-frame" width="800" height="500" frameborder="0"></iframe>...

unwilling-turquoise

3/3/2024

Newline in "dynamic carousel" JS-block?

I have been trying to get a newline (\n) into the custom block for a carousel (in a card description), when using a JavaScript block to send the JSON data, but it never seems to render. Is there any fix to this or is this a limitation of using custom actions? So to be clear, this:

let desc = "line 1 \n line 2 \n line 3";

let desc = "line 1 \n line 2 \n line 3";

does not work, it is rendered as: ...

continuing-cyan

3/3/2024

java script

My code is trying to run this
const calendarData = calender_ response[ calendars"]; const calenderID = Object. keys(calendarData)[o];...

unwilling-turquoise

3/2/2024

can i link multiple instagram accounts to facebook page

molecular-blue

3/2/2024

KB Memory

Hi I remember when i began using voiceflow that it automatically saved utterances for the previous 10 instances. Is that still the case if i use it with the KB Ai step ? If not how can i create a chatgpt like experience with the KB and limit the memory with a no match. My flow is pretty complicated with an intent classifier set ai step first then sends the question KB after the condition is met. How do i include a memory loop . I have looped back the flow for every question to the intent classification step...

exotic-emerald

3/2/2024

Agentive x Voiceflow 400 Error

I am using agentive and voiceflow to deploy a customer support chatbot on a clients website. Yesterday it was working as intended, answering questions etc. However today I am having trouble with a constant 400 Error. It appears every time I ask I question. What could be the issue?...

xenial-black

3/1/2024

Can I use setTimeout() in a Javascript Step?

Hi, I would like to set a delay between the steps I design on Voiceflow Canvas and was curious if using setTimeout() is supported in the Javascript step. If not are there plans to add a delay step as my use case would be to place it between 2 API steps that are rate limited.

flat-fuchsia

3/1/2024

Voiceflow not seeing HTTP POST request handler's response data

I have a simple php http POST request handler (HANDLER below). When I make a request to it with my own php file , it succeeds and gets the returned status, message and data items that the HANDLER sends. (REQUESTOR OUTPUT below). However, when I call the handler using VoiceFlow's API step, it succeeds, but the response does not contain the status, message and data items, which are in the response I send. (see VOICEFLOW RESPONSE DISPLAY). Why not? --------------------HANDLER <?php ...

multiple-amethyst

3/1/2024

Fail on Voice in iOS Safari

I simply share my chatbot with Share > Share prototype > Voice input. It works well on Windows and Android. But in iOS (Safari), it pop up the error window of "Unable to play an audio". Is there anyone has the same issue? Is there anyone can help? Thanks....

genetic-orange

3/1/2024

How can I let my assistant use a part of the knowledge only in a certain situation?

This is pretty much a beginner question I guess: I want to set up an assistant for my website. My company has two offerings, that have only little to do with each other. How can I set up the assistant that it will give information only about the first offerings, and about the second only when it is specifically asked after that My guess is that I could solve that with different Topics?...

rising-crimson

3/1/2024

Guidance on integrating Voiceflow into a custom CMS

Can you provide any documentation or guidance on integrating Voiceflow into a custom CMS, especially for managing multiple independent websites?

extended-yellow

3/1/2024

twilio integration for SMS No more?

I used to be able to see the twilio integration for SMS on my integrations panel. Is that no more?

extended-salmon

3/1/2024

Save user choice

I want to record the choice that my chatbot users make. So I use the "Capture step" but how do I record information after a choice with buttons. Because I can't put step capture on a button.

correct-apricot

3/1/2024

API POST calls timing out

When I make calls to an external API via the API block (POST), if the call runs for more than 60 seconds, an error is generated which says, "Unable to fetch response". I need the API block (POST) to wait longer, since the responses sometimes take more than 60 seconds. Is there someplace that this timeout value can be set? I have no way to shorten the time the calls take as calculations are being performed that are out of my control. I know the server is working at the other end because I can see the response being sent by the server after the timeout occurs....

Radiant raindrop

3/1/2024

Having trouble with the conversation memory…

Hey, i have an issue regarding the memory of my bot using the set block. It seems as when i implemented the buttons, the memory won’t work and i can’t ask it questions as “simplyfi” or “can you explain that in more detail?” Here is my design:

variable-lime

2/29/2024

AIRBNB CHATBOT ISSUE

I want to create a chatbot for AIRBNB agencies and small owners. It is possible in one single chatbot to create with the option buttons the properties and then add data source for each property so when the client selects one of the houses, the bot responds according to the specific info of that house or do I have to create 1 chatbot for each property.

extended-salmon

2/29/2024

Sitemap integration

I have a sitemap that works but when I integrate it in the knowledge base I can only add 300 url's. Or I have 5988 url's ... How can I do ?

Previous Next