Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

exotic-emerald

2/29/2024

Sitemap integration

I have a sitemap that works but when I integrate it in the knowledge base I can only add 300 url's. Or I have 5988 url's ... How can I do ?

adverse-sapphire

2/29/2024

How do you capture a JSON response if the field name has a space?

After a successful API call into airtable: response.records[0].fields["Last Name"] returns 0 but response.records[0].fields.FieldHasNoSpace returns the value in there. So simple but i can't figure it out? Thanks

optimistic-gold

2/29/2024

is there a simple way to get the current date and time?

like if a user says "thursday" the assistant knows which thursday it is

Radiant raindrop

2/29/2024

Hey, i cant seem to find any info on how to capture information about the user such as email

Hey, i cant seem to find any info on how to capture information about the user such as email, name or phone. How could i do that, I’m trying to make the bot ask for the email, name and phone at the start of the conversation. Any tips?

quickest-silver

2/29/2024

Is the chatbot aware of what page its on while on the website it is on?

I am wondering if the bot can detect what page it is on

rival-black

2/29/2024

Nood doubt about add "" to a variables

Hi team, I am trying to send some variables inside the RAW body of a POST API call. Something like this: { "Colectivo": "COL0008", "Email" : {Email},...

rival-black

2/29/2024

Bullet list answers

Hi. How can I make the database answer some questions using a bulleted list? I need the answer to be like on the attached screen

quickest-silver

2/28/2024

Can I Stay In The Same Tab When Clicking A Button On Chat Bubble

Hello, I'm trying to stay in the same tab when I click a button on the chat bubble is there a way to stay in the same tab?...

rising-crimson

2/28/2024

Chunks without accents

Hello, I'm importing content from a URL in the knowledge base but the accents don't appear in the chunks. IE: “Administração” shows “Administrao”. The system does not show ç or ã. Is there anything I can do?

ambitious-aqua

2/28/2024

Voiceflow to Whatsapp

I have successfulyl connected the chatbot to Whatsapp following this: https://github.com/voiceflow/example-integration-whatsapp Though i noticed the following happening which i dont understand why so i hope someone can explain: - The bot does not show all the buttons on whatsapp. For example i come to a part of the flow where there should be 5 buttons but it only shows 3 ( when testing it online it shows all 5). Why is that?...

correct-apricot

2/28/2024

Chatbot: Capturing the user leads

i have connected my Voiceflow to googlesheet with a post request to send the Complain, Email and name. It's working but i want to also be able to capture the current date and time. How am I supposed to do that since I tried to add a JavaScript code for creating a time/date variable yet i can't seem to find the variable to add it to the post request. please have a look at the pics for better context.

flat-fuchsia

2/28/2024

Chatbot integration on mobile website

Hi everyone. I just put my Voiceflow chatbot on a website using the webchat integration code provided by Voiceflow. It looks fantastic on the desktop. But when I visit the website on a mobile device and open the chatbot, the virtual keyboard automatically pops up and completely covers the welcome message as shown in the attached screenshot. Does anyone know a way to prevent that from happening?

like-gold

2/28/2024

Shared variables between topics

Good morning! In one node of my workflow I'm capturing the user's reply to a variable {last_utterance}. In later nodes of the same topic I'm able to use that variable. However, when I try to access it on a different topic or component it seems to be empty. Thanks for the help...

exotic-emerald

2/28/2024

Sitemap URL for the knowledge base

I want to integrate my sitemap url into my knowledge base. I have a site map url but voiceflow tells me it finds no url. How to do ? Here is my sitemap url: https://www.clotureonline.com/plan-site...

exotic-emerald

2/28/2024

How do I retain a response from buttons or a carousel?

I have a chatbot with questions in the form of buttons and carousels, and I want to record the answers to confirm all the choices users made at the end.

unwilling-turquoise

2/28/2024

For the pro Javascript users - help?

Hoping to get help on this this is an array and I am struggling to put this into the body of a Post API call. Any advice on how I could do this? patient_phone_numbers: [...

optimistic-gold

2/27/2024

Voiceflow API parameters

Hello people - do any of you know how to pass variable calues (like name and email address entered by the user) into an API block raw body? I assume I have to set the parameters and then call the keys from the code, but that doesn't work. This is the code I have that works with static values: {...

Radiant raindrop

2/27/2024

Problems with the buttons on my slack bot

Hey, so i have a problem with the buttons on my slack bot only showing in the first message and not when i send new messages. Any tips?

conscious-sapphire

2/27/2024

Help please

I make a chatbot. I want integrate to my wordpress web site but i have the free version.

absent-sapphire

2/27/2024

Mitsubishi Install Me - Integration

Hi community, we have a mobile application and admin site, we want engineers to follow steps from the chatbot and when select an option to start chat with operator, we want to provide admin user from the web app to take control of the chat and continue conversation with the engineer. I need a way to it with Voiceflow

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