Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

equal-jade

6/10/2024

English question/user input is matched to German intents

Hey, I currently have the problem that I have designed a German chatbot with some intents and the chatbot matches the appropriate German intents also if English-language queries are made from users (see screenshot). Is there a way to turn this off? Or a way to ensure that German intents are only matched to German user input and not to english user input or other languages?...

fuzzy-lavender

6/10/2024

Unexpected token ILLEGAL

Can someone explain me why I've this ?

quickest-silver

6/10/2024

Sometimes , with the same button choice, the return path is not the same

I check the return response from from Voiceflow. With the same button, the button's path changed. For example, these 2 images below, one have response path is choice:1, one is "reprompt". What happen here? is it a bug from Voiceflow? Please help me

Radiant raindrop

6/9/2024

Does anyone have an idea of how to use CSV files in the KB? Maybe a API

Hey, so in my project, im trying to use CSV files as my KB so that the bot can provide insigth on data. But per now, I know it’s not supported in VF, and I was wondering how I maybe can work around this. Does anyone have some tips or suggestions? Any help appreciated💪

extended-salmon

6/9/2024

The Buttons doesn't work after the intergration

I have made this chatbot appointment booking chatbot, and everything is all set, and the testing is all good, but after WhatsApp integration with FlowBridge, the chatbot does not understand the user text at the beginning, the attached intent in the buttons is saying "yes"

other-emerald

6/9/2024

Get access to the alpha API

I would like to get access to the alpha API used in the Indochino example.

foreign-sapphire

6/9/2024

Hey I use Replit to upload images via Whatsapp

My code is Check for Image in Request, Extract Image ID and Caption, Construct URL to Retrieve Image , Fetch the Image, Upload Image to Imgur, Interaction and Cleanup I try to upload multiple Images, can someone help me with this?...

unwilling-turquoise

6/8/2024

checkbox/ multiple choice

Does anyone know how to create a checkbox where users can select multiple choices?

ambitious-aqua

6/7/2024

[Need help] Agent is generating unexciting links

Hello everyone, I'm currently creating my first bot for my publishing website. In the knowledge base, I've created a document with our products and links to the respective landing pages. One of our books isn't published yet and doesn't have a landing page. However, when I ask the bot about the book, it generates an invented link. It simply continues the logic (book title - link name). How do I stop such links from being invented? Thanks in advance...

adverse-sapphire

6/7/2024

Choices requiring new input

Hey everyone. Im trying to make it so that every time i get a no match it goes back to my choices so it starts again. But when it goes back to the choices it requires another user input to do anything. Is there a way for the choices to check on the user's previous response?

equal-jade

6/7/2024

Connecting a search engine to the chatbot if no result for user question exists in knowledge base

Hi everyone, is it possible to connect a search engine such as google to the chatbot in voiceflow for questions from users that are not included in the knowledge base? I would like to implement this similar to this video https://www.youtube.com/watch?v=XDVRcaeBN8Q, but it doesn't work with tavily in my case because tavily says, that I would need a GPT Plus account. I would therefore like to know whether I could also connect another search engine such as google to my voiceflow chatbot per API, where I don´t have to pay something?...

quickest-silver

6/7/2024

Unable to find relevant answer

When I ask a question in the knowledge base preview the answer is correct. When I try to run the chatbot or send a preview for the same question it says "Unable to find relevant answer" is there a way to fix this?

rare-sapphire

6/7/2024

Displaying videos like 5 videos in a carousel form.

Hlo, is there a way of displaying videos like 5 videos . if possible help me out. Or just displaying many videos...

ratty-blush

6/7/2024

[Need help] Working on testing, but no work at chatbot integration

Hi all, can anyone help for this? No sure what happen for this.

unwilling-turquoise

6/6/2024

Sending Data from Zapier to Voiceflow

Hi! I'm having trouble sending data from Zapier to Voiceflow. Does anyone know how to do this? Thanks...

grumpy-cyan

6/6/2024

help create the arlruino voice board.

I have an Arduino Mega 2560, a speaker already with wires, a wire to connect the code to the computer, a microphone with wires, how do I make a voice assistant from these components that responds to my name, tells long interesting stories, and just supports conversations on any topic and also speaks in a female voice. To make only these components without resorting to postorim. Detailed instructions with all costs, where to connect what, especially how to do it with a speaker and microphone. And...

metropolitan-bronze

6/6/2024

Is there a way to recover deleted projects?

A project seems to have been accidentally deleted, is there a way to recover it?

optimistic-gold

6/6/2024

Chat history not persisting across different userid session

Im currently using the chat widget and dynamically changing the userID when entering a different session. When loading a new userid the session state persists as normal but the actual chat history does not appear in the widget. The chat history is clearly saved in the transcript tab... can someone help?...

genetic-orange

6/6/2024

How to Click Image to Open in New Tab

I have a URL link for image (for example a graph) and I use the Image step to display it. However the visual is too small to see and I would like to let user click on the image and open the image in a new browser tab to view it, does anyone know how to do that?...

genetic-orange

6/6/2024

Custom functions

Where I can find “custom functions” which are not natively present in Voiceflow but which I can use to improve my chatbots

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