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eastern-cyan
eastern-cyan6/6/2024

How to Click Image to Open in New Tab

I have a URL link for image (for example a graph) and I use the Image step to display it. However the visual is too small to see and I would like to let user click on the image and open the image in a new browser tab to view it, does anyone know how to do that?...
inland-turquoise
inland-turquoise6/6/2024

Custom functions

Where I can find “custom functions” which are not natively present in Voiceflow but which I can use to improve my chatbots
foreign-sapphire
foreign-sapphire6/5/2024

I need the chatbot to start the conversation without the user sending the first message.

How can I configure my chatbot so that when the user opens it, the chatbot immediately welcomes them without the need for a first message from the user?
exotic-emerald
exotic-emerald6/5/2024

Blocking sensitive topics

Hi everyone! Am I able to fence conversations on a chatbot, so if someone asks a question regarding a sensitive topic I don't want discussed on the chatbot, is it able to recognize that? Or if not how can i achieve that?

Target widget image via CSS

I can successfully alter the size of the 'launcher' using this code (green arrow), ```.vfrc-launcher { width: 60px; height: 60px;...
No description
eastern-cyan
eastern-cyan6/5/2024

How to Identify Generated Sentence as Which Intent

I got a scenario like this: User ask: show me XXX for Country A in 2023 System: provided the result User ask again: how about Country B ...
inland-turquoise
inland-turquoise6/5/2024

Chatbot preview on website

Sorry for my terrible accent haha, that would be really helpful if someone could tell me how you would do this
other-emerald
other-emerald6/4/2024

Unable to Edit Work in VF

Put this in general-chat too, but just in case: Seems like I'm unable to edit existing work/do anything but leave comments. Is there a reason my access would have changed? We're trying to push a release and I've been able to edit/update work in VF until now.

Add ‘no match’ to Feedback extension

I’d like to add ‘no match’ functionality to the Feedback extension, anyone tried this?
genetic-orange
genetic-orange6/4/2024

Sprinklr <> VoiceFlow

Hello everyone I am trying to integrate VF into Sprinklr to have a live agent hand-off. Has anyone accomplished this already? Would love your help!...
inland-turquoise
inland-turquoise6/4/2024

"Unavailable to find relevant awnser."

How do I make the AI to stay in its role and just say that it doesn't understand without this message appear?
equal-jade
equal-jade6/4/2024

Handling Capture Block and Buttons at the Same Time

Hi everyone, I've been trying to use the Capture block and Buttons simultaneously in Voiceflow, and I noticed that Tico, the Voiceflow virtual assistant, is capable of this. However, I'm not sure how to implement it in my project. As seen in the images, Tico can handle user input through both capture blocks and button selections effectively. Does anyone have any insights or step-by-step guidance on how to set this up in Voiceflow?...
No description
other-emerald
other-emerald6/4/2024

Was this helpful?

I'd like to ask you about a feature in voiceflow. When I was chatting with "Tico", your AI support bot, I noticed there is a feedback question from Tico after each of its replies, asking if the answer provided was helpful or not with thumbs up and thumbs down possibilities. Our clients would like to implement similar feedback options for their bots as well. Is there a possibility to add it and if yes, where can I find the tutorial on how to do it?...
absent-sapphire
absent-sapphire6/3/2024

Cannot use import statement outside a module

Getting the following error using the voiceflow/react-chat library: ``` /Users/user/dev/site/fe/node_modules/@voiceflow/react-chat/build/index.es.js:1 import * as Fe from "react";...

transcript sending to email, function is not working

hey. if anyone has time, i cant get this function made by the VF team, to work. does anyone have any tips? I just get the error message.
xenial-black
xenial-black6/3/2024

line break in a prompt

how to give a user the possibility to make a line break in their response to the chatbot?
like-gold
like-gold6/2/2024

The chatbot doesn't understand the intent

I have made this chatbot appointment booking chatbot, and everything is all set, and the testing is all good, but after WhatsApp integration with FlowBridge, the chatbot does not understand the user text at the beginning, the intent is saying "hi"
No description
exotic-emerald
exotic-emerald6/1/2024

Failed to load stylesheet

Hey guys, i'm really struggling with the changing the widget UI with a stylesheet. If anyone could quickly review what i did and find what i did wrong, i'll be grateful. This is my code snippet: ...
No description

Chatbot automatically scrolls down 😱

In my vioflow I have a text block with various buttons below. The problem is that when you open the chatbot it automatically scrolls to the bottom, so you no longer see the 1st text. Outside if you scroll up. Can you ensure that the chatbot shows the first text and buttons first? I explain it with the photos below...
No description
quickest-silver
quickest-silver6/1/2024

Basic template that can output images and Excel files as well as text.

Looking for a basic template to get started that can output images and Excel files as well as text. It's a simple OpenAI Assistant that reads a curated selection of PDF files that have investment statistics and users can ask questions about the statistics and generate images of charts and graphs and export Excel files. Works well in the OpenAI playround but I would like to use VoiceFlow as the front end. Any pointers to an appropriate tutorial or template that handles image and excel output appr...