V
Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinV
Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinHow to Click Image to Open in New Tab
I have a URL link for image (for example a graph) and I use the Image step to display it.
However the visual is too small to see and I would like to let user click on the image and open the image in a new browser tab to view it, does anyone know how to do that?...
Custom functions
Where I can find “custom functions” which are not natively present in Voiceflow but which I can use to improve my chatbots
I need the chatbot to start the conversation without the user sending the first message.
How can I configure my chatbot so that when the user opens it, the chatbot immediately welcomes them without the need for a first message from the user?
Blocking sensitive topics
Hi everyone! Am I able to fence conversations on a chatbot, so if someone asks a question regarding a sensitive topic I don't want discussed on the chatbot, is it able to recognize that? Or if not how can i achieve that?
Target widget image via CSS
I can successfully alter the size of the 'launcher' using this code (green arrow),
```.vfrc-launcher {
width: 60px;
height: 60px;...

How to Identify Generated Sentence as Which Intent
I got a scenario like this:
User ask: show me XXX for Country A in 2023
System: provided the result
User ask again: how about Country B
...
Chatbot preview on website
Sorry for my terrible accent haha, that would be really helpful if someone could tell me how you would do this
Unable to Edit Work in VF
Put this in general-chat too, but just in case: Seems like I'm unable to edit existing work/do anything but leave comments. Is there a reason my access would have changed? We're trying to push a release and I've been able to edit/update work in VF until now.
Add ‘no match’ to Feedback extension
I’d like to add ‘no match’ functionality to the Feedback extension, anyone tried this?
Sprinklr <> VoiceFlow
Hello everyone
I am trying to integrate VF into Sprinklr to have a live agent hand-off. Has anyone accomplished this already? Would love your help!...
"Unavailable to find relevant awnser."
How do I make the AI to stay in its role and just say that it doesn't understand without this message appear?
Handling Capture Block and Buttons at the Same Time
Hi everyone,
I've been trying to use the Capture block and Buttons simultaneously in Voiceflow, and I noticed that Tico, the Voiceflow virtual assistant, is capable of this. However, I'm not sure how to implement it in my project.
As seen in the images, Tico can handle user input through both capture blocks and button selections effectively. Does anyone have any insights or step-by-step guidance on how to set this up in Voiceflow?...

Was this helpful?
I'd like to ask you about a feature in voiceflow. When I was chatting with "Tico", your AI support bot, I noticed there is a feedback question from Tico after each of its replies, asking if the answer provided was helpful or not with thumbs up and thumbs down possibilities.
Our clients would like to implement similar feedback options for their bots as well.
Is there a possibility to add it and if yes, where can I find the tutorial on how to do it?...
Cannot use import statement outside a module
Getting the following error using the voiceflow/react-chat library:
```
/Users/user/dev/site/fe/node_modules/@voiceflow/react-chat/build/index.es.js:1
import * as Fe from "react";...
transcript sending to email, function is not working
hey. if anyone has time, i cant get this function made by the VF team, to work. does anyone have any tips? I just get the error message.
line break in a prompt
how to give a user the possibility to make a line break in their response to the chatbot?
The chatbot doesn't understand the intent
I have made this chatbot appointment booking chatbot, and everything is all set, and the testing is all good, but after WhatsApp integration with FlowBridge, the chatbot does not understand the user text at the beginning, the intent is saying "hi"

Failed to load stylesheet
Hey guys, i'm really struggling with the changing the widget UI with a stylesheet.
If anyone could quickly review what i did and find what i did wrong, i'll be grateful.
This is my code snippet:
...

Chatbot automatically scrolls down 😱
In my vioflow I have a text block with various buttons below. The problem is that when you open the chatbot it automatically scrolls to the bottom, so you no longer see the 1st text. Outside if you scroll up. Can you ensure that the chatbot shows the first text and buttons first?
I explain it with the photos below...

Basic template that can output images and Excel files as well as text.
Looking for a basic template to get started that can output images and Excel files as well as text. It's a simple OpenAI Assistant that reads a curated selection of PDF files that have investment statistics and users can ask questions about the statistics and generate images of charts and graphs and export Excel files. Works well in the OpenAI playround but I would like to use VoiceFlow as the front end. Any pointers to an appropriate tutorial or template that handles image and excel output appr...