Voiceflow

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🎁┃product-updates

Ivo

9/18/2025

Tool "Get sheet"

I put the url to the sheet, and the range i wanted, and when i run the MCP it gives me the error "404 Not Found"

Jonster

9/18/2025

Conversation Flow Question

Hello, So I'm having a confusion moment. Context: Chatbot for Physiotherapy clinic. Chatbot starts with buttons, no match included, if user chooses a button it goes thorugh a flow of more buttons and messages. ...

Sentinel AI

9/18/2025

Bug: Restart Conversation Button doesn't make the Agent forget information about the user.

GM. There's a bug that I've noticed during testing for an agent that I am making for a travel operator biz. When the whole project is deployed on a website, and I test on that website, even in incognito, the first test always works fine. ...

Yash

9/18/2025

Passing Context for some specific information.

While a user is having conversation with the bot and the bot recognises the intent to lead creation there are few issues we are facing. When the user have already mentioned few of the information related to the product in the conversation the bot is not able to retain them . What should be a better way pass vf_memory or store these important things as a variable and then pass these variables to the LMS agent. @Tico | Voiceflow Assistant...

Suggesto

9/18/2025

Talk caroussel or card

Hi everyone, I have an assistant connected to a webhook (via n8n) that returns different types of responses depending on the question: Simple text (e.g., explanation → just Markdown/text)...

Julien

9/18/2025

Anyone else struggling to buy a phone number via Vonage?

Hello, It has been 3 weeks that I try to add funds to my vonage account to buy a phone number. I am based in Belgium. I use my credit card regularly without any issues. Anyone else experiencing this kind of issues with Vonage?...

Svimu

9/18/2025

Where you can find more information about necessary Cookie settings for example in order for Voiceflow chatbot to work properly? My question concerns the cookies used by the chat and what it needs in order to function. What kind of cookies are they and what do they do? With regard to GDPR, can they all be classified as “necessary,” so that the chat would work without requiring users to accept all cookies? In other words, following Cookiebot’s categories, would they go under “Necessary” rather than Preferences, Statistics, or Marketing? Is there some link for Cookie details anywhere?...

Tristan

9/18/2025

Sales question: credit limits & plans

Hey, Last couple of months we are hitting the limit of our credits. As we need to take some actions, we need clarification on a few things: - What plan (and credits) are we currently on? -> we are on the business plan with 200k credits....

Stino12547

9/17/2025

multiple languages

I'm still wondering how to create a chatbot that answers in the user's language. You can choose a fixed language in your prompt for the chatbot to answer, or you can use the website URL to direct it to the correct flow with the correct language. But shouldn't there be an easy function in the AI block where you can simply tap "answer in the user's language?" Something like the one you currently have in the AI block with "add conversation history."...

Shaq

9/17/2025

Duplication of Content-Type when trying to send a API POST request

Hi noticed some weird functionality that I have never seen before and honestly is extremely confusing to me. Not sure if it is a features on not so I thought, I'd mention it here When trying to send an POST request with the Content-Type explicitly mentioned as application/json and having the body raw JSON I get an error saying 'application/JSON,application/JSON is not supported by this resource' After a few tests I noticed that it was automatically adding application/JSON as the content type and keeping the value empty fixed the issue and let me proceed with the POST request and 0 errors....

Dylan Wright

9/17/2025

AI Agent for hotel booking systems

Hi all! Has anyone here built an agent for hotels before where it can sync with their booking system, fetch info and make bookings for the user?

Jan

9/17/2025

Automatically open chat widget

Hi All, is it possible to open the widget automatically if you use a specific link parameter for example "/?OpenChat=true". I don't want the widget to open every time just with a specific link which i can use for a qr code. Thanks for the help.

hudayfa

9/16/2025

agent step buttons

i've recorded a loom video to explain my problem Thankyou https://www.loom.com/share/320d851cc987436e999ffdf2eb493d2d?sid=bf1c4c8e-a0f1-4e50-ae2f-c41da525d572...

Eugene

9/16/2025

fatal error - check for infinite loops

Hi, how to turn that off? "turn timeout - check for infinite loops" flow works well, but at the end in the middle of the process it fails. (problem not in the complex flow or something, it just needs time to get api calls) ...

Harrison

9/16/2025

Can't Remove Voiceflow Branding

recently, my new agents haven't had the button to turn off Voiceflow branding. I have the Pro account. Anyone know why this would happen? Some agents have it, others don't.

Tomas

9/16/2025

Sending captured rating and client ID (phone) from Voiceflow to Zapier

I’m building a Voiceflow project where a client rates our service from 1–10.
- I want to capture this rating into a variable {rating1}.
- I also want to send the client’s phone number as {phone_number} so Zapier can use it as the unique ID to update the correct row in Google Sheets.
...

Stino12547

9/16/2025

{last utterance} captures button name

I have a question. When the user presses a button, the button information is stored in {last_utterance}. I don't want this. How can I prevent this from happening? Context: The user types, for example, "I want a product that gives me more energy." Then, two buttons appear....

Arjun

9/16/2025

Voiceflow widget CSS overrides not applying on WordPress

Hi, I have the Voiceflow chat widget working. On a non-WordPress site my CSS overrides apply, but on a WordPress site they do not. What I’m doing on WordPress: JS added via WPCode HTML snippet in Footer (widget loads fine)...

Suggesto

9/16/2025

Problème no matche button

Hi everyone 👋 I’m running into an issue with NoMatch. Here’s my flow:...

lovely

9/16/2025

Customize Chat Widget

Hi, can i write anything other than "Start new Chat" "Cancel" and "Chat ended", when i want to restart the chat? Right now, these seem to be static elements, but can i write them in another language? Since my Chat isnt in english, so this isnt consistent for me.

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