Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
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Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
JoinAirtableResponse is not filtering to relevant category
Hello, I have an Airtable API webhook that is supposed to filter products based on user's query. For example, user says "I have spots on my face," only categories under "spot treatment" should be returned not other unrelated categories like "lip balm," "body cream," (these should nor return). I only want to extract the category from what the user says. When I test the agent it returns all unnecessary categories.
Trouble Capturing API Response Data into Variables (Login Flow)
Good afternoon,
I'm currently facing an issue with setting up an API GET step in my login flow. Here's the flow setup:
I capture user data during a sign-up process....
Set variables before a conversation - follow up
Hello, I am trying to set some variables I got from a webhook in n8n to voiceflow in order to contextualize the agent before the user sends the first message, so then the agent will use this information to follow the logical flow properly.
From the documentation (https://docs.voiceflow.com/reference/updatestatevariables-1), I managed to test it through postman with the PATCH call to https://general-runtime.voiceflow.com/state/user/%7Buserid%7D/variables, which was successful, and retrieve the variables via the GET call to https://general-runtime.voiceflow.com/state/user/%7Buserid%7D, which again retrieved a successful result.
However, when testing inside Voiceflow, I could not visualize these variables I set in any way, even after setting the userID to what I used, and checking the value. How am I supposed to move on with this?...
Set variables before a conversation
Hello, I am trying to set some variables I got from a webhook in n8n to voiceflow in order to contextualize the agent before the user sends the first message, so then the agent will use this information to follow the logical flow properly.
From the documentation (https://docs.voiceflow.com/reference/updatestatevariables-1), I managed to test it through postman with the PATCH call to https://general-runtime.voiceflow.com/state/user/{userid}/variables, which was successful, and retrieve the variables via the GET call to https://general-runtime.voiceflow.com/state/user/{userid}, which again retrieved a successful result.
However, when testing inside Voiceflow, I could not visualize these variables I set in any way, even after setting the userID to what I used, and checking the value. How am I supposed to move on with this?...
Bug with 'start new chat' button
On the widget I am seeing the start new chat button like this - anyone else seeing this? How do I log a bug?
Workflow help
Anyone p;ease assist, I am trying to make this agent a lead capture and appointment setting agent and its not really doing the job. Where did I go wrong?
