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exotic-emerald
exotic-emerald6/1/2024

Basic template that can output images and Excel files as well as text.

Looking for a basic template to get started that can output images and Excel files as well as text. It's a simple OpenAI Assistant that reads a curated selection of PDF files that have investment statistics and users can ask questions about the statistics and generate images of charts and graphs and export Excel files. Works well in the OpenAI playround but I would like to use VoiceFlow as the front end. Any pointers to an appropriate tutorial or template that handles image and excel output appr...
like-gold
like-gold6/1/2024

Voice input in webchat using voiceflow?

I am building a chatbot that needs to be deployed on my clients website. My client wants a voice input feature from the user and text output from the chatbot. How do I make this happen?

Iterating through multiple blocks - Part 2

The bot I’m building is calling an API then iterating through a lot of weather data (1.6MB per call). Specifically, it’s checking if six specific weather elements are met over 15 days total. Because 90 conditions blocks is quite large for a single canvas. I decided to turn the six condition blocks for each element into a component for each day. I told each component block if a specific condition is met to go to one of a number of corresponding block backs on the canvas, but the component only returns to the first block...
No description
foreign-sapphire
foreign-sapphire5/31/2024

stacked button layout not working in voiceflow

I already clicked on the Publish button and the issue remains. I would like that my chatbot buttons appear stacked. Does someone how to fix this issue?...
No description
stormy-gold
stormy-gold5/31/2024

I'm under Pro plan but do not see the "Share" option anymore?

I used to be able to Share my prototype with users, now I don't see this option anymore. Even when I'm under "Pro" plan? Am I missing something?...
No description
rival-black
rival-black5/31/2024

hotkeys triggering while typing in editor

has anyone run into this issue? i frequently do whenever i try typing something into a IF or SET block
foreign-sapphire
foreign-sapphire5/31/2024

The conversation buttons keep in the bottom and don´t respect the chat flow

Hi guys, Question: When the user starts a conversation, my chatbot responds with a welcome message and then asks a question and shows 2 buttons for the user to click. If the user does not respond after 2 minutes, the chatbot informs the user that the conversation will be closed due to lack of response. The problem is that the buttons are still at the bottom of the conversation and do not respect the flow. In other words, it should come before the closing message due to lack of response. Does anyone know how to solve this?...
No description
fair-rose
fair-rose5/31/2024

Unable to capture a variable

Hi guys, I'd like to capture the contact ID of the Instagram user. So I created an external request on manychat to an external webhook where I send my contact ID. (photo1)...
No description
wise-white
wise-white5/31/2024

Error capturing response from my own API

Hello guys, I'm trying to connect my own API created with flask and Voiceflow, although I receive information from direct url or Postman I don't receive any value from Voiceflow. I use the doc to capture the variable as says (response.myobject) . But I don't find the way to collect data through Voiceflow even following the instructions...😭 . anybody knows if I need to create any parameter in the header or somewhere to get it works? I think the the problem is in this point since I see that the r...
No description
wise-white
wise-white5/30/2024

Error: “cannot access addon-tokens”

I am tying to connect to the knowledge base within Voiceflow via the API. I’m getting an error: “cannot access addon-tokens”. Any idea what’s causing this?...
homely-rose
homely-rose5/30/2024

Bot imperfection

Hello dear community, i need help please. I created a chatbot that searches a 100-page novel through its database to answer questions asked by the user regarding the content of the novel. But the chatbot mixes up the information and doesn't provide a good answer. I used GPT-3.5 Turbo as the AI model of the chatbot. how to correct this error please ?...
vicious-gold
vicious-gold5/30/2024

How do I embed my custom react chatbot into my frontend?

The documentation is really confusing and I've tried a bunch of things, but it still loads the voiceflow version of my chatbot, not my custom UI. https://red-ground-07a33300f.5.azurestaticapps.net/
dependent-tan
dependent-tan5/30/2024

Voiceflow - PII, Security, GPDR...

Hello, we're going to land very big clients in a few and I'd like to be sure that everything is ok regarding data security. In the project for one of our client, the chatbot might collect PII and I want to be sure and assure the client that no PII from their users are going to be accessible. Neither from us, nor Voiceflow, nor anybody. Where does Voiceflow sits regarding PII, data security and everything?...
blank-aquamarine
blank-aquamarine5/30/2024

Error message when downloading this template

Hi. I've signed up to Pro and getting an error message when trying to download this template: https://www.voiceflow.com/marketplace/complete-support-chatbot The errpors i get is 'not able to retrive assistant information' and 'unable to access assistant'. Can anyone assist please. Thanks
deep-jade
deep-jade5/30/2024

My chatbot is looping on WhatsApp

I am experiencing issues with my chatbot integrated on WhatsApp using the GitHub repository mentioned in the documentation (https://github.com/voiceflow/example-integration-whatsapp). The bot has been functioning without any problems for the past three months, but today it started exhibiting unexpected behavior. Issue Description: The chatbot is not respecting conversational turns....
No description
afraid-scarlet
afraid-scarlet5/30/2024

Is there anything like an array or list in Voiceflow

I want to capture users' replies in a list. Because the number of replies is unlimited, I need a list to add all the replies to it. Is there anything like that in Voiceflow?
other-emerald
other-emerald5/30/2024

RUN button is not displayed in function

I can not test a function because RUN button is missing
No description
rival-black
rival-black5/30/2024

Component multiple output options not displaying

I am trying to drag and drop a component with multiple output options to my main flow, but there is only one output displayed, is that normal? The left part of the screenshot is the contents of the actual component, the right block is the component in use.
No description

schedule a launch request

Hello, I am using Voiceflow to process the data I receive from another external app using their API. I use VF to send the data to a LLM and send the answer per email to clients. My clients only use the external app (I don't have my own app). Voiceflow in my case is only used in the backend (no user interface). I would like the flow in VF to be activated once or twice per day. I know that I can use the interact endpoint with a launch request but is it possible to schedule it so I don't have to do it manually? Or is there another way? Fyi, I'm not a dev. Thanks for your help...
ambitious-aqua
ambitious-aqua5/30/2024

Can I transfer my Open AI Assistant Instructions to Voiceflow?

I am investigating Voiceflow to extend the capability of my Open AI assistant. But I'd like to transfer not just my files (knowledge base) but my instrcutions as well. Is this possible, and if so, can you point me to the right docs? I've been looking but can't find anything 🙂