Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
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Voiceflow
Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡
Join"Capture" type box with a "No reply" option.
Hi, I have a question.
There's a "Capture" type box with a "No reply" option. I configured it for 20 seconds with text like "Are you still there?" The interaction is as follows:
Step 1: An output appears with the text: "What is your name?"
Step 2: The user doesn't reply for more than 20 seconds.
Step 3: An output appears saying "Are you there?" ...
Voiceflow isn't recognizing entities
I'm simultaneously experiencing 2 issues:
- Voiceflow isn't recognizing entities on the first try
- Voiceflow isn't reprompting for missing entities
Screenshot images of the chat and logs are in the attached images....
Metadata Knowledge base
I noticed there's a new metadata option in the knowledge base for the agent step that allows filtering based on specific metadata (see image), which is great. I’d like to set this metadata field in the knowledge base immediately when adding a product through the API. I haven’t seen an option to do this yet. Does anyone know if this is already possible?
Tico doesn't answer
Hey Tico doesnt answer my question. It jumps to the question about my experience. It happnede repeatedly
How to make the agent trigger a function call, and depending on the function call, execute a branch?
To be more precise, as attached in the image, what I am trying to achieve is make the Agent do a function tool call, and upon completion of that call, invoke the exit condition and continue through the workflow depending on which function was called
(Here get_type_reccomendations was called, then the get_type_reccomendations exit should be invoked)
I haven't been able to achieve this. Everytime I come close to doing it, what happens is that the function call as well as the exit condition get invoked at the same time. And at the same time, I want the tool call and then exit to the branch something deterministic.
...
Variable-based image block issue
Looking to achieve:
I have a workflow that involves a loop with multiple variables being updated each time it loops round.
Within the loop I have an image block with a URL link image which itself is a variable. I have a {current_poster} and other variables that get updated for each iteration. The image block should show the {current_poster} which will be different for each loop.
...
2min timeout
Hi everyone
Today I have 2 minutes timeout (see screen)
Do you know how to prevent that ?...
