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valid phone number

Hi, I recently saw an excellent tutorial by @Conner where only valid emails are entered. Am wondering apart from the VF phone number entity is there another way to ensure valid phone numbers are entered? TIA....

Responses with information it should not know. Im only using KB.

Hey, this is kind of urgent, but my bot is responding with information it does not have or know. Im only using KB for the answer. Here is my prompt and flow:
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flat-fuchsia
flat-fuchsia5/24/2024

anything_else only asked on first loop

Hey I'm trying to build a simple KB loop where a user asks a question, an answer provided, then there's anything else utterance. If the user says no, transition to end, if user says yes, transition to how can I help, but if there's No Match and the user just asks a question that should be answered by the KB, for some reason nothing happens. If I leave the No Match blank and treat it as an else statement the user's question is answered but there is no anything else utterance. Does anyone know wh...
yelping-magenta
yelping-magenta5/24/2024

interact with intent is not working as intended

Instead of going to the booking_confirmation, the response are just traces from the flow the user was before. What am I missing?...
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extended-salmon
extended-salmon5/24/2024

streaming-wizard repo - how to get a response?

currently not getting any response. i published each workflow and filled in the env file
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rival-black
rival-black5/24/2024

What’s causing LLM Response Timeout?

Hello. I’m just a newbie here so forgive me if my question is so basic. I’m using my own Assitants API in the first part of my workflow (screenshot 1) but I also made an Intent for “book Appointment” (screenshot 2) but I’m using VF’s LLMs for intent classification. It was working well earliee but after a few hours, I started receiving LLM Response Timeout and the conversations ended. 1) what could be the cause?...
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frail-apricot
frail-apricot5/24/2024

Alexa through Dialog Manager API & Capture Step

In the Voiceflow dev docs, you link to this tutorial for a custom integration through the Dialog Manager API: https://xavidop.me/alexa/2023-11-21-voiceflow-alexa/ The example code serves as a base to get started. The main issue is the Voiceflow Capture step, which is most relevant for using Voiceflow with LLMs. The tutorial suggests using the "search query" slot type in ASK. However, this only works with a carrier phrase (like "search for" or "find out"). So, it's not possible to get the full utterance of the user, or to have an intent that is always triggered to properly forward the user request to Voiceflow....
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conscious-sapphire
conscious-sapphire5/24/2024

Is there a way to connect a question to the knowledge base?

I've input a lot of information in the knowledge base for a specific topic, but it seems like it can not understand it and connect it to the questions. For example we have 29 voyages, and each voyage has it's own log. I've input a document for each of the voyages, plus a document detailing the number of voyages as well. But when I ask about voyages the answers are not correct and it doesn't reference this specific documents. Is there a way to connect an intent to a specific document in the knowledge base?...
frozen-sapphire
frozen-sapphire5/24/2024

what is the amount of interaction limit in free and pro plan?

Are there any interaction limit? like how many messages can be sent per month. What would happen if the amount of messages exceed the limit? I don't ask about AI token.
frozen-sapphire
frozen-sapphire5/24/2024

Custom button

Is there a way to create a custom button choice, where the number of buttons and their label can vary. (like the buttons's name can get from external API)
wise-white
wise-white5/24/2024

Failed to filter multiple parameters in GET API

Hi all, When I input ANY one single parameter, It works well and filter the result successfully. However, it always arise error when I give it multiple parameters. I am pretty sure it is not data structure problem. Thanks Regards...
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frozen-sapphire
frozen-sapphire5/24/2024

How to get the phone number from a WhatsApp conversation in voiceflow.

Hi, I'm creating a chatbot where I want to give customers the ability to get their account information if I have their cell phone number registered in my database. My question is how can I obtain the WhatsApp number at the beginning of the conversation without requesting it from the user and when starting the flow. I would like to make a call to an API to validate if it is a client, if so, give a personalized welcome to the client, otherwise enter a generic flow. I am currently using Voiceflow connected to Meta through Webhook (Replit) but if this is the most "simple" way to do it, I would create the webhook in a personal api. I have also tried using flowbridge. I am open to any form of integration to obtain this....
other-emerald
other-emerald5/23/2024

How to stop assistant "Ending Session / Path Not Connected"

Hey guys, I have built my first knowledge based chatbot and for the most part it works pretty well. It just has 3 blocks, with a Last Utterance loop. For some reason though, whenever it gets asked a silly question like "What came first, the chicken or the egg" it just ends the chat abruptly, with a "Path Not Connected". How can I prevent the chatbot from rudely ending the chat with my customers. I just want it to respond with "I'm not quite sure"...
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extended-salmon
extended-salmon5/23/2024

"yarn dev" leads to myriad of errors

using node v20 in the examples/live-agent repo and getting the following:
reduced-jade
reduced-jade5/23/2024

Delay in Textmassage

Is there a solution for the following problem: I want to delay a text block after an AI response. However, if the user writes a message during the delay, this text block should not appear. Example: User: How do I get to the beach?...
jolly-crimson
jolly-crimson5/23/2024

Integrate Voiceflow Voice Bot into Flutter App

I want to integrate the voicebot into my flutter mobile app, does anyone know how to do that? My expected output is to click a button to show the Voiceflow voicebot that I have created....
magic-amber
magic-amber5/22/2024

Flowbridge / WhatsApp / Images

@MikeG could you tell me more about where image urls are saved to when using WhatsApp through FlowBridge? I’m just uploading pics through the WhatsApp chat interface and sending the image URLs to be stored in airtable. I can see from the urls that they go to an AWS server. I just need to allay someone’s concerns about security. Is it all safe enough? Out of curiosity is there a way I could save these URLs to another location easily enough or does it not work like that? I’m happy to crack on as i...
extended-salmon
extended-salmon5/22/2024

Location / GPS Coordinates

Hello, I've been looking for a way that users enter their location (or allow VF to capture it from the device). Is there a way? I would like to get use that information to assess if they're in a coverage for a service provider. 📍
like-gold
like-gold5/22/2024

token billing and details

i have several clients using the same assistant and i want to bill them directly for the usage. is there a way i can get a detailed breakdown of my usage or differentiate the usage between clients somehow?