Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🔊┃product-updates

Julien

4/6/2024

Document API - Replace document (non url)

I am using this API to replace existing documents in my KB. Here is the code I get from the developer documentation: curl --request PUT \ --url 'https://api.voiceflow.com/v3alpha/knowledge-base/docs/9999ca7aae7a68be14ada999/upload?maxChunkSize=1000' ...

eastern-cyan

4/5/2024

Multilanguage translation

Hi guys, I have been trying to create a multilanguage chatbot but I haven't figured it out yet. At the beginning, I would like to welcome the user with some flags so they can click in the language and then everything will be translated into the language they have selected. Right after they click the flag of the language, it will take them to the next step which is several options (those ones and the rest of the multioption interactions I want them translated according to the language the user has picked. Is that possible? I like voiceflow a bit more than botpress. But if this is not an option I am afraid I will have to go with botpress!! Thanks in advance!...

inland-turquoise

4/5/2024

How do I add Knowledge Base API to my Voiceflow project?

How do I add Knowledge Base API to my Voiceflow project? I am trying to make my bot ask clarifying questions like Pete did in his most recent video to the Voiceflow YouTube channel. There was a step in which he got an API key and a link from an Integration called Knowledge Base API. How do I add this integration to my project?

foreign-sapphire

4/5/2024

How to get transcripts when using Twilio IVR?

I'm connected to Twilio IVR using Nikos Replit, but transcripts are not being captured. Anyone have ideas what the issue might be?

other-emerald

4/5/2024

Any developers here?

Hey there! I integrated my chatbot into my website and it's working really well, but I'd like to add some css animation. The problem is that the code I input isn't changing anything. I tried many tag names and "class" from the html code, but still nothing happened... Can anyone help me with that? Thanks a lot!!...

rare-sapphire

4/5/2024

Help with Voice Assistant

Hello , how can i integrate my voice assistant with voiceflow with my website after finishing it , it shown an api key no custom your widget just code...

deep-jade

4/5/2024

demo react chat

how do you deploy the demo react chat so i can insert it to my it in my website html and use the custom functions i have implemented in the demo react chat

generous-apricot

4/5/2024

Basic help

Hello, i have some trouble with voiceflow and maybe someone will find time to share knowlage. 1 - How to change "Test user" transcript to "user_id" generated in the end of conversation 2 - How i can manage with "No match" in transcript witch i passed by variable - i use polish language and i dont have different data types only custom 3 - How to make validation - to phone number and email ...

correct-apricot

4/4/2024

Problem with set AI step

So i'll explain my flow: I start with welcome > choice where I'm redirected to the respective intent. After I reach intent in my case the 'About' intent, it asks the user what they would like to know. From here it should go to the set AI option but it simply reverts back to asking the user what they would like to know. How should i fix this?...

ratty-blush

4/4/2024

How to transfer Workspace Ownership?

I'm leaving my current company and need to transfer Workspace ownership to someone on the team. How do I go about this?

xenial-black

4/4/2024

Tags

Just a query for Tico. Can you provide me with more information about KB tags. The API documentation doesn't give much insight into what they are, how they are used etc....

genetic-orange

4/4/2024

Is it possible to give feedback to the chatbot?

Hi everyone, Is there a way in Voiceflow to give the chatbot or assistant feedback on whether the answer given to the question was correct or not, so that the assistant learns and gives a better answer or the right answer the next time? Thanks and best regards, Marcel...

national-gold

4/4/2024

How do I make my chatbot part of a page section on a website?

At the moment I can only make the chatbot bottom right & then it pops up when clicked on (default). I would like to make it part of a page section on a website. Appreciate any help or ideas 👀

Elastic

4/4/2024

Unable to find relevant answer

Does anyone have a solution for this? I noticed there are quite a few help questions around this, but no solution outside of adjusting settings (which I've done with several variations), evaluate source (some KB documents have multiple reference to the question, but still returns nothing), refine and iterate (this is an obvious one if we keep getting the same error) Any suggestions?. I'm stomped!...

harsh-harlequin

4/4/2024

I need help with deploying a demo-react-chat to my website trough github fork or any other method!

Hey dear community! I just started creating AI chat bots and i want to create a bot on Serbian lenguage. As there is no serbian lenguage to select and i need those buttons "Start new chat" and "Close chat" to be translated. So i forked files on my github changed strings and now i dont know how to deploy that chat to my website. Can someone help me?...

optimistic-gold

4/4/2024

Unable to Capture DateTime value

I need to capture date value, it can be either year only, month and year, and full date. I have created an Entity with DateTime type, but it seems like it cannot detect and capture the date correctly, which part did I do it wrong?

rival-black

4/4/2024

RAG Framework T-Mobile template not working

Hi. I have watched Peters video on setting up this template, and have been through it. Cannot get it to return an answer, just comes back with "Sorry. I'm not sure about that one. Is there anything else?" I am not a coder, but I think the API's, variables are all correct. No URL's in the database, do I need to delete that step to make it work, or something else? Any ideas?

rare-sapphire

4/3/2024

Infinite loads

can open my project😭

absent-sapphire

4/3/2024

Bot load problem

the website bot is not load

afraid-scarlet

4/3/2024

Cannot Clone Agent via Web UI

I have just cloned an agent 10 minutes ago and the clone was successful Was not able to access the newly cloned agent, circular loading sign is on a infinite loop Went on to duplicate/clone a new agent as I'm on a tight deadline Now an error 'cannot clone agent' is appearing!...

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