Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

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Voiceflow

Voiceflow is your community to get help, stay up to date on product releases, and connect with builders, experts, and the Voiceflow team⚡

Join

❓┃help

🎁┃product-updates

hrubasek

10/22/2025

Looping

Hey guys. I am encountering a problem with my chatbot. I have a web search that outputs products url but not their image (I am using serper) Is there a way to get the images aswell? My idea to get the images is to loop through the product url links and by using microlink to get image url. is there a way in Voiceflow to create loops? Thanks for help

Suggesto

10/22/2025

Question about chatbot message concurrency

Hi, I’d like to know if there’s a limit on simultaneous conversations for the Voiceflow chatbot (not the telephony feature). For example, can the platform handle 20 user messages or chat sessions at the same time without any issues? ...

Boris MTB

10/22/2025

How to handle multiple product entries (arrays) in a quote flow?

Hi everyone! 👋 I’m designing a quote generator agent for personalized textile orders (t-shirts, hoodies, tote bags, etc.). The flow works great for a single product: the agent collects the user’s choices (product type, color, print type, quantity), then sends the data to Make via a webhook. The user receives their quote by email. ✅ ...

ScaBasX

10/21/2025

Get caller ID in voiceflow agent

Hello everyone, I have another question. How can I “teach” a voicebot agent in Voiceflow to recognize the phone number that is calling it?...

ScaBasX

10/21/2025

Voicebot and Twilio integration

Hey together. I now have several customers who want to use my Voiceflow voicebot. Now I'm wondering how best to set this up in Twilio. How do you do it, or how would you recommend doing it? 1. Do you create one main Twilio account and run all customer numbers through your billing? 2. Do I need to create a sub-account in the main account for each customer, or is it better to create separate Twilio main accounts? 3. As soon as I create other accounts or sub-accounts, I have to resend the customer's commercial register number so that the business can be verified. Is that the right way to do it?...

10/21/2025

I need help with my ai agent workflow connection.

I want my agent to be able to send emails. I don't know what I did wrong in the wrong in the work flow or what I didn't do that it isn't able to send emails.

da1ni5

10/21/2025

Can the voiceflow AI agent edit and improve chatbots or just create new ones?

Is there a way to use the AI agent to edit and improve chatbots -- or does it just create new ones from scratch?

leolassig4474

10/21/2025

How to generate variants of "message" blocks in german language ?

Hello dear community, Im just getting started with VF. I would like the software to create variants of messages in german language. Even if I type a german message and generate variants, they will pop up in english. I already switched voice language (Settings > Behaviour > Voice) to a german speaking person. I cannot find the option to switch chat langugage also to german....

rudisp

10/20/2025

how to wait for a custom action to finish?

I have a custom action with a twiml. In it I have a <say> tag that does some basic greeting and asks the caller to answer a question. Afterwards a there is a <recording> tag that starts to record the callers response. Lastly the response is sent to an external service for processing via a POST request (still withing the twiml). After the twiml custom action step I have a API step and a JS step, that together poll the external service to see if the call has been processed. The problem is that it...

CaioElias

10/20/2025

AI model

Which model consumes more credits? GPT 4.1 or 5?

Cr4shBarcode

10/20/2025

If I Make a Chatbot for Someone Else, Do They Need Their Own Voiceflow Account?

A friend of mine would like to use my limited Voiceflow skills to make a chatbot for their website. Do they need their own Voiceflow account, or can I make the bot on my account and "export" it somehow? How does it work when creating bots for third parties? 🤔

Cr4shBarcode

10/19/2025

If I create a chatbot for a third party, do they need their own Voiceflow account?

A friend of mine would like me to use my limited Voiceflow skills to create a chatbot for their website. They also gave my name to some other people who also want a chatbot. Do they each need their own Voiceflow account, or do I just use my account to create bots that they can download or something? How does this work?

Andre

10/19/2025

Error: Start session timeout

Hello, everyone! I am getting this error in my agent. What is happening with this error?...

Okawé Fenomeno Bilongo

10/19/2025

Mixed Input Chatbot: Buttons vs. Free Text Routing

Hey guys, I'm struggeling in my build : I'd like to have this openner, and if the user types a message instead of clicking a button, I'd like to redirect it to an AI agent that can handle the question, but I can't manage to do it ; I've enabled "listen for other triggers" but idk how to link it to the ai agent

Josh

10/19/2025

VF agents not working on Shopify stores anymore!

Hi, has anyone noticed their Shopify installed VF agents aren’t working anymore? All of our clients Shopify VF agents have stopped working simultaneously overnight. We still have 50% credits fyi. Please help?

denglander

10/17/2025

Phone number not found when making outbound call API post

I'm trying to make a POST request to send an outbound call. I have my Twilio number configured both in my workspace and project. I see the outbound API request details in the UI and I'm calling the right endpoint. I keep getting this error though: { "statusCode": 404, "message": "phone number not found"...

Tunahan41

10/17/2025

My usage doesnt reset.

I've downgraded from a paid plan to a free plan but my usage doesnt reset each month. It stays at a 100. When i ask tico he says: "You have a 200000 tokens quota on your current plan. You've consumed 202907 tokens so far on your undefined days period....

davidoken

10/17/2025

AI Chatbot for Facebook messenger

Hello guys! Has anyone made a AI chat for FB messenger without using third party apps like VG och CD. Please let me know 🙂

CaioElias

10/16/2025

AI Model

Which model consumes more credits? GPT 4.1 or 4o ?

Erik-Andre

10/16/2025

When “Chat transcript saving” is off:

We are building a chatbot for a Norwegian client that handles sensitive information and want to ensure full GDPR compliance. When “Chat transcript saving” is off: Are any user messages or conversation data stored temporarily or permanently on Voiceflow servers (e.g., for analytics, debugging, or caching)?...

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